
Country Business Operations Manager
1 day ago
Sport Vision
is the leader of sports retail in the Balkans. We operate in
13 countries
, have over
600 stores
across the region, and have
over 6000 employees,
headquartered in
Belgrade, Serbia
. We are a strategic partner with leading sports brands such as
Nike, Adidas, North Face, Asics, Columbia, Salomon, Under Armour,
and others, and a key account for more than
50 sports brands
.
We are hiring:
Country Business Operations Manager
Location:
Bucharest, Romania
We are looking for a
dynamic, strategic, and results-driven leader
to join our team as
Country Business Operations Manager
in
Romania
.
Your mission
You will ensure smooth day-to-day operations of our retail business in Romania – covering sales, operations, logistics, marketing, HR, IT, customer experience, and e-commerce after-sales – while driving the achievement of seasonal and annual business goals.
Key responsibilities
- Lead and integrate cross-functional teams - sales, operations, and supporting functions to achieve the country's seasonal/annual business plans.
- Oversee retail turnover, gross margin, and cost-to-sales ratio.
- Supervise logistics, warehouse, replenishment, and omnichannel operations.
- Align marketing & sales activities to boost traffic and strengthen customer loyalty.
- Set seasonal, monthly, and weekly targets for all functions and track execution through structured reporting.
- Organize cross-functional meetings, action plans, and initiatives to close performance gaps.
- Drive HR initiatives to secure talent, improve onboarding, and reduce staff turnover.
- Guarantee IT support for business-critical operations.
- Build strong, collaborative, and respectful working relationships across all functions.
- Foster a positive, high-performance culture at both HQ and store level, aligned with Group values.
- Maintain high operational standards in retail and HQ.
- Execute the Global and EE Cluster strategy at a country level
What we expect from you
- Proven experience in retail operations, sales, or business management at a senior level.
- Strong leadership skills with the ability to manage and integrate cross-functional teams.
- Track record in achieving commercial KPIs (turnover, gross margin, cost control).
- Strategic and analytical mindset with hands-on execution capabilities.
- Excellent organizational and planning skills, able to prioritize multiple projects.
- Strong communication and influencing abilities – clear, persuasive, and inspiring.
- Flexible, adaptable, and solution-oriented in a fast-paced environment.
- Fluent in English
Apply now and be part of our success team
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