Marketing Operations Analyst – Conversational

2 weeks ago

Bucharest, Bucureşti, Romania N-Able Full time €40,000 - €80,000 per year
  • Bucharest, Romania
  • Marketing
  • 20124
Job Description

Why N-able

Focuses on the design, execution and operations of marketing opportunities creation and processes within N-able. This Associate Marketing Operations Analyst role excels in project management and can both identify and facilitate change to achieve scalability, predictability, and efficiency across marketing. This is an engaging and hands-on role that requires an individual who is capable of functioning and excelling at both a strategic and tactical position.

What You'll Do

  • Take full ownership of the day-to-day operations of the website chat platform and lead routing systems, ensuring workflows run smoothly and leads are handled accurately and efficiently.
  • Monitor and analyze performance data across platforms to optimize chat engagement, routing logic, and lead handoff processes.
  • Create and maintain Salesforce and Tableau reports and dashboards to provide visibility into key metrics such as:

    Response time to leads

    Meeting conversion rates

    Chat engagement trends
  • Partner with Sales Managers, SDR Teams, and Marketing to gather feedback, identify gaps, and implement improvements that drive alignment and performance.
  • Audit CRM data and workflows to ensure accuracy, consistency, and completeness—critical for effective lead routing and reporting.
  • Continuously look for ways to streamline and improve operational processes, flagging inefficiencies and proposing solutions.
  • Support onboarding and implementation of new tools or updates, with a focus on learning and adapting quickly.

What You'll Bring

  • A strong aptitude for learning new systems and tools quickly, with the ability to become an internal expert in complex platforms even without prior direct experience.
  • High attention to detail and a process-oriented mindset—comfortable handling mission-critical operational tasks where precision matters.
  • Proficiency or working familiarity with Salesforce and data visualization/reporting tools (such as Tableau or similar), or a demonstrated ability to learn them rapidly.
  • A collaborative mindset and the ability to work cross-functionally with Sales, Marketing, and Operations teams.
  • Analytical thinking, with the ability to draw insights from data and communicate them clearly to stakeholders.
  • Self-starter attitude with a bias for ownership and accountability.
  • Prior experience in marketing or operations is helpful, but not required if you bring strong adaptability, analytical skills, and an eagerness to grow in the role.

Purple Perks

  • Competitive medical insurance for employees - optional dependent enrollment
  • Life and disability insurance coverage
  • Supplemented local PTO days based on tenure, sick days and observed holidays
  • 2 Paid VoluNteer Days per year
  • Employee Stock Purchase Program
  • Meal Vouchers and Public Transportation Benefits
  • Optional Gym Benefits
  • N-ablite Learning – custom learning experience as part of our investment in you
  • The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.

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