
Technical Specialist
9 hours ago
At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
We are looking for a new colleague to join Vehicle Team in the role of Technical Specialist, having permanent contract. Below you may see the role's description and in case that is of interest for you, we encourage you to apply by accessing Workday / Menu / Jobs Hub / click on Technical Specialist role posted today until 31 of October.
Main responsibilities:
- Take outbound calls from various service units and investigate repair/maintenance requests for vehicles in service units.
- Check the costs of repairing the vehicles in the partner services, communicated by the service unit representative, and reporting them in the ALD system.
- Grant the service consent to the representative's service unit.
- Provide support documents and additional information requested by customers regarding repair refurbishment.
- Help clients in technical cases.
To be able to achieve all of this you need to know what we are looking for:
- University Degree – technical field, University of Transport would be an advantage.
- General knowledge of vehicle operation and functionality (experience with service units represent a plus).
- High level of written and verbal communication.
- Good level of MS Package.
- Committed, passionate about the job, with a good teamwork spirit and ready to help.
Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
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