TravelTech Support Unit Manager

10 hours ago

Bucharest, Bucureşti, Romania Go Travel Full time 40,000 - 60,000 per year

Ce cautam?

Cautam o persoana cu cu abilitati foarte bune in zona de tehnologie si de comunicare care, prin mentinerea sistemelor in stare de furnctionare optima, gasirea si implementarea de solutii adaptate pentru automatizare si eficientizare procese, va avea un rol foarte important in oferirea unor servicii exceptionale si personalizate clientilor nostri.

Ce vei face?

Te vei concentra pe administrarea platformelor tehnologice implementate de Companie pentru mentinerea lor in stare functionala, anticipezi, identifici si solutionezi toate erorile si problemele de comunicare intre platforme, avand la dispozitie suportul echipei si a furnizorilor de tehnologie – contribuind astfel la eficienta, atat operationala cat si financiara, si la succesul general al companiei noastre.

Vei cauta activ noi solutii potrivite nevoilor de tehnologie, avand un rol central in dezvoltarea eficienta a companiei.

Vei fi in contact atat cu colegii, cat si cu clientii, care folosesc solutii tehnologice si care intampina diverse dificultati in folosirea acestora si vei putea oferi traininguri specializate pentru utilizatori.

Pentru solutionarea diverselor erori vei tine legatura cu diversi furnizori de tehnologie

Cu ocazia participarii la diverse evenimente de profil, din Romania sau alte tari, si a vizitelor la partenerii strategici, vei avea oportunitatea sa dezvolti relatiile cu acestia, sa obtii informatii relevante industriei si utile in optimizarea interna, inclusiv sa obtii pachete de servicii mai bune pentru clientii companiei noastre.

Ce iti oferim?

Program hibrid de munca (de la birou si de acasa), pachet salarial competitiv și beneficii adiționale (abonament medical, zile libere platite, laptop, telefon s.a.), oportunitati de dezvoltare profesionala si traininguri specializate, mediu de lucru profesionist, dinamic si colegi pasionati.

Cu ce vii tu?

Vei veni cu o experienta relevanta de minim 5 ani in TravelTech (plus pentru Soft DCS+), avand studii universitare, cunostinte solide de limba engleza si operare PC. Vei avea abilitatea de a analiza modelul nostru operational si de a recomanda strategii pentru a imbunatati performanta, pastrand in acelasi timp profesionalismul si discretia in gestionarea datelor confidentiale.

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