Fixed Network

5 days ago

Timișoara, Timiş, Romania Edge Technologies Smart Management B.V. Full time €45,000 - €55,000 per year

Backoffice Engineer

Job Description

General requirements (must have):

· NOC/SOC experience with good understanding of specific SLAs and KPIs

· Network monitoring tools

· Ticketing tools

· Understanding of general networking concepts at CCNA/CCNP level

· Understanding of service provider architecture/infrastructure

· English C1-C2

· German B2

· Self-reliant and w/ Ability to learn fast

Specific requirements (nice to have):

· Linux

· Experience with FTTx and xDSL (VDSL, Vectoring) networks

· Optical networks/WDM - access, transport

· Generic understanding of MPLS/IP

· Nokia SR, Nokia OLT, Nokia DSLAM

· AAA, FW

· Microwave technology - preferred Ceragon

· TCP/IP stack + protocols: Ethernet, BGP, ISIS, MPLS, L2-L3 VPN

· Network automation (w/ bash/python)

Job description

Daily activity consists of:

· Diagnosis of all minor, major and critical alarms

· Creating and resolving incident tickets considering SLAs

· Fault management and Troubleshooting

· Planning, Creating and implementing change requests/tickets

· Support for on-site technician - troubleshooting, repairing, replacing - network elements & infrastructure elements

· Network performance monitoring and reporting

· Integration network elements

· Configuration network elements and services

· Creating and maintaining documentation

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