L2 Back Office Engineer

2 weeks ago

Timișoara, Timiş, Romania Manning Global AG Full time 30,000 - 40,000 per year

Our client, a leading multinational information technology services and consulting company., is recruiting for a
L2 Back Office Engineer
to join their business in
Romania.

Position Title:

L2 Back Office Engineer

Position Type:

1 year fixed term

Start Date:

ASAP

Location:

Timișoara, Romania

Contact:

Davor |

Job Description

  • General requirements (must have):
  • NOC/SOC experience with good understanding of specific SLAs and KPIs
  • Network monitoring tools
  • Ticketing tools
  • Understanding of general networking concepts at CCNA/CCNP level
  • Understanding of service provider architecture/infrastructure
  • Romanian and English language fluent
  • German language needed on B1 level and above
  • Self-reliant and w/ Ability to learn fast

Specific requirements (nice to have)

  • Linux
  • Experience with FTTx and xDSL (VDSL, Vectoring) networks
  • Optical networks/WDM - access, transport
  • Generic understanding of MPLS/IP
  • Nokia SR, Nokia OLT, Nokia DSLAM
  • AAA, FW
  • Microwave technology - preferred Ceragon
  • TCP/IP stack + protocols: Ethernet, BGP, ISIS, MPLS, L2-L3 VPN
  • Network automation (w/ bash/python)

Job description

  • Diagnosis of all minor, major and critical alarms
  • Creating and resolving incident tickets considering SLAs
  • Fault management and Troubleshooting
  • Planning, Creating and implementing change requests/tickets
  • Support for on-site technician - troubleshooting, repairing, replacing - network elements & infrastructure elements
  • Network performance monitoring and reporting
  • Integration network elements
  • Configuration network elements and services
  • Creating and maintaining documentation

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