Back Office Employee

2 weeks ago

Timișoara, Timiş, Romania Infoplus Technologies UK Limited Full time 40,000 - 60,000 per year

Job Title: Level 2 Back Office Engineer

Type of work: Fixed Term Contract

Duration: 1 year

Mode of Work: Hybrid - 3 days onsite in a week

Location: Timisoara, Romania

Experience: 3-6 years

Languages Required: German - B2 or more, English - Fluent

Working Hours: Business Hours with 24*7 on-call support (minimum 1 week a month)

Job Description

General requirements (must have):


• NOC/SOC experience with good understanding of specific SLAs and KPIs


• Network monitoring tools


• Ticketing tools


• Understanding of general networking concepts at CCNA/CCNP level


• Understanding of service provider architecture/infrastructure


• English C1-C2


• German B2


• Self-reliant and w/ Ability to learn fast

Specific requirements (nice to have):


• Linux


• Experience with FTTx and xDSL (VDSL, Vectoring) networks


• Optical networks/WDM - access, transport


• Generic understanding of MPLS/IP


• Nokia SR, Nokia OLT, Nokia DSLAM


• AAA, FW


• Microwave technology - preferred Ceragon


• TCP/IP stack + protocols: Ethernet, BGP, ISIS, MPLS, L2-L3 VPN


• Network automation (w/ bash/python)

Job description

Daily activity consists of:


• Diagnosis of all minor, major and critical alarms


• Creating and resolving incident tickets considering SLAs


• Fault management and Troubleshooting


• Planning, Creating and implementing change requests/tickets


• Support for on-site technician - troubleshooting, repairing, replacing - network elements & infrastructure elements


• Network performance monitoring and reporting


• Integration network elements


• Configuration network elements and services


• Creating and maintaining documentation

  • L2 Back Office Engineer

    2 weeks ago

    Timișoara, Timiş, Romania Manning Global AG Full time 30,000 - 40,000 per year

    Our client, a leading multinational information technology services and consulting company., is recruiting for aL2 Back Office Engineerto join their business inRomania.Position Title:L2 Back Office EngineerPosition Type:1 year fixed termStart Date:ASAPLocation:Timișoara, RomaniaContact:Davor | Job DescriptionGeneral requirements (must have):NOC/SOC...

  • Back office

    2 weeks ago

    Timișoara, Timiş, Romania Edge Technologies Smart Management B.V. Full time €35,000 - €55,000 per year

    Job DescriptionGeneral requirements (must have):· NOC/SOC experience with good understanding of specific SLAs and KPIs· Network monitoring tools· Ticketing tools· Understanding of general networking concepts at CCNA/CCNP level· Understanding of service provider architecture/infrastructure· English C1-C2· German B2· Self-reliant and w/ Ability to...

  • Back Office Engineer

    2 weeks ago

    Timișoara, Timiş, Romania BULL-IT SOLUTIONS LTD Full time €35,000 - €55,000 per year

    · Diagnosis of all minor, major and critical alarms· Creating and resolving incident tickets considering SLAs· Fault management and Troubleshooting· Planning, Creating and implementing change requests/tickets· Support for on-site technician - troubleshooting, repairing, replacing - network elements & infrastructure elements· Network performance...

  • Safety Officer

    2 weeks ago

    Timișoara, Timiş, Romania Aixial Group Full time €45,000 - €55,000 per year

    The Aixial Group is an International Contract Research Organization (CRO), a member of the ALTEN Group, with offices located in France, UK, US, Belgium, Denmark, Sweden, Switzerland, Romania, and India. The CRO occupies a unique position in the clinical research industry, supporting biotech in clinical trials across all phases (Ph. I - IV) and...

  • Back Office Engineer(German Speaking)

    7 days ago

    Timișoara, Timiş, Romania Adroit People Limited (UK) Full time €45,000 - €55,000 per year

    Job Description:General requirements (must have):· NOC/SOC experience with good understanding of specific SLAs and KPIs· Network monitoring tools· Ticketing tools· Understanding of general networking concepts at CCNA/CCNP level· Understanding of service provider architecture/infrastructure· English C1-C2· German B2· Self-reliant and w/ Ability to...

  • L1 IT Customer Support with Italian

    5 days ago

    Timișoara, Timiş, Romania EVERIENCE Full time €30,000 - €50,000 per year

    Company Description Choose a job that makes senseEVERIENCE supports the companies' digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees,EVERIENCE supports 1,200,000 users for more than 200 companies. With 16 officies in...

  • L1 IT Customer Support with German

    6 days ago

    Timișoara, Timiş, Romania Everience Romania Full time €45 - €55 per year

    Company DescriptionChoose a job that makes senseEVERIENCE supports the companies' digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees,EVERIENCE supports 1,200,000 users for more than 200 companies. With 16 officies in Europe...

  • L1 IT Customer Support with Italian

    2 days ago

    Timișoara, Timiş, Romania Everience TUNISIA Full time €30,000 - €40,000 per year

    Company DescriptionChoose a job that makes senseEVERIENCE supports the companies' digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees,EVERIENCE supports 1,200,000 users for more than 200 companies. With 16 officies in Europe...

  • Helpdesk Officer with German, Timisoara

    2 weeks ago

    Timișoara, Timiş, Romania Wipro Full time €30,000 - €50,000 per year

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

  • Helpdesk Officer with French, Timisoara

    2 weeks ago

    Timișoara, Timiş, Romania Wipro Romania Full time €2,000 - €3,000 per year

    We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.As part of this project and a new team, your role as S2S Helpdesk Officer will be to build and co-manage a strong relationship with our client organization and perform based on...