Information Technology Business Analyst

About the job -
IT
Business Analyst (junior/mid)

AirportLabs provides a complete suite of products that drives efficiency in aviation. Our products and solutions help major airports, airlines, and ground handlers worldwide solve the most challenging operational problems, improve efficiency, and enhance the value of their services.

Our products team is one of the best in the industry, delivering world-class SaaS solutions that make aviation more efficient. One in five passengers in the world has its journey improved by at least one of our products. We are reshaping the way aviation systems are built, delivered, and operated.

Suppose you are a tenacious person with a mind for business and solving problems. In that case, you like talking to users and developers alike, you enjoy analysing business requirements and steering the conversation towards finding a solution, you enjoy documenting solutions thoroughly then the Business Analyst Role is a fit for you. We'd love to chat with you

Key facts to consider:

• GBP gross salary / per month, depending on role fit and experience level
• Full-time, reporting to the Head of Product Delivery
• Yearly profit share and various performance and behavior-based bonuses
• Read more about our benefits here:
  
• In-office or hybrid (partial office & partial remote)
• Office location: Cluj-Napoca
• Contract based on PFA or SRL with our UK entity
• Paid holidays
• Complete ownership of the role and decisions
• International Exposure

Responsibilities:

• Understand and document the problem to be solved
• Translate business requirements and needs into product solutions
• Coordinate with the product teams (Product Owner, Project Manager, Developers, Quality Assurance) to ensure requirements are clearly understood, translated, and implemented
• Contribute to the development and improvement of the working environment and efficiency of the business processes

The most important requirements for this role are:

• Excellent communication skills, both verbal and written, in English and Romanian
• A passion for organising information
• Ability to follow long-term objectives
• Excellent written communication skills
• Some experience in software development
• Comfortable interviewing clients/people about their behavior and needs
• Ability to think a few steps ahead
• Capability to influence without authority
• Bachelor's degree or higher, ideally from a technical institution

Nice to have:

• Some experience in software development
• Certification in Business Analysis

Our recruitment process

We will use a two-step process for the recruitment of this role:

• An initial assessment exercise that we will send to you to complete
• An interview with the product team, where we aim to learn more about you and your skills for this role.

To keep a fair playing field and out of respect for all the candidates, no extensions will be granted. We aim to conclude the recruitment process within two weeks of the first contact.

Career development

Should you be interested, we will support you in developing your skills and capabilities. Some of the roles in which you can grow in our organisation are:

• Product implementation consultant
• Product Owner
• Account Manager

We place efficiency at the core of our business. Our day-to-day efforts contribute to improving the quality of passengers' travel experience all across the world.

We foster a values-driven culture; therefore, it is essential that colleagues who join our team abide by and uphold our company values: Assertiveness, Efficiency, Grit, Initiative, Kindness & Collaboration, Knowledge transfer, Openness, Ownership, Responsibility & Accountability, Predictability, Psychological safety, and Transparency.