Payroll Specialist

2 weeks ago

Bucharest, Bucureşti, Romania ADP Full time €40,000 - €50,000 per year

Job Summary:

The Payroll Specialist (with French) is the single point of contact for the client (he/she manages the payroll production and the client relationship for a portfolio).

In addition, this role will participate in system testing as needed, provide consultation to clients and others.

Responsibilities:

  • Responsible & fully accountable for the payroll & audit function of multiple clients
  • Responsible for scheduling and running the assigned client payrolls by following standard operating procedures
  • Maintains complete, accurate and timely client and employee records based on real time requests
  • Maintains complete and accurate client profile notes as well as processing instructions for each client
  • Balance respective payrolls based on year end calendar and remit all Third-Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting
  • Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers
  • Initiate pre and postproduction calls with clients
  • Answer client calls (dedicated clients, as well as other clients)
  • Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution
  • Deliver the internal and external KPI
  • Suggest processes and controls tools improvements
  • Ensure the back-up accordingly to the internal procedure in place

Knowledge and Skill Requirements:

  • Very good mastery of French and English, both orally and in writing, at minimum B2
  • Preferred Payroll background
  • An understanding of the client's trade, business and organization (payroll calculations, law and human resources)
  • Accounting knowledge
  • Customer relationship management
  • Time management
  • Client portfolio management
  • Good interpersonal skills
  • Analytical skills and an ability to summarize
  • Organized
  • Rigorous
  • Independent
  • Working within a team
  • Dynamic and responsive
Qualifications
  • Very good mastery of French and English, both orally and in writing, at minimum B2
  • Preferred Payroll background
  • An understanding of the client's trade, business and organisation (payroll calculations, law and human resources)
  • Accounting knowledge
  • Customer relationship management
  • Time management
  • Client portfolio management
  • Good interpersonal skills
  • Analytical skills and an ability to summarise
  • Organised
  • Rigorous
  • Independent
  • Working within a team
  • Dynamic and responsive

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