Payroll Specialist with German

15 hours ago

Bucharest, Bucureşti, Romania ADP Full time €35,000 - €45,000 per year

Job Summary:

The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders.

RESPONSIBILITIES:

  • Responsible & fully accountable for the payroll & audit function of multiple clients;
  • Responsible for scheduling and running the assigned client payrolls by following standard operating procedures;
  • Maintains complete, accurate and timely client and employee records based on real time requests;
  • Maintains complete and accurate client profile notes as well as processing instructions for each client;
  • Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting;
  • Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers;
  • Initiate pre and post production calls with clients;
  • Answer client calls (dedicated clients, as well as other clients);
  • Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution;
  • Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement;
  • Suggest processes and controls tools improvements;
  • Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks;
  • Highlight and escalate relevant matters that may impact the running of client payrolls;
  • Ensures following of process maps and workflows, including the keeping up to date of trackers, data bases and SOPs.

QUALIFICATIONS REQUIRED:

  • Perfect mastery of German and English, both orally and in writing, at minimum B2;
  • Mastery of Windows office tools;
  • Ability to manage data in large numbers and integrate into a team;
  • Excellent customer service skills;
  • Preferred Payroll background.

Education:

  • Bachelor/certificate, an asset, or equivalent experience in administration/customer service/HR.

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