German Speaking Customer Support

5 hours ago

Bucharest, Bucureşti, Romania Workster Jobs Full time €15,000 - €25,000 per year


UniCredit Germany is excited to expand its team by hiring a proactive and detail-oriented German Speaking Customer Support professional. Join a dynamic customer support environment tailored to assist our diverse and valued clients.

Main Responsibilities
  • Provide exceptional customer service through phone, email, and chat channels while ensuring a seamless customer experience.
  • Handle customer inquiries regarding banking products and services efficiently and professionally.
  • Identify, troubleshoot, and resolve client issues in a timely manner, adhering to company policies.
  • Maintain detailed records of customer interactions and transactions, noting any issues and solutions provided.
  • Collaborate effectively with team members and other departments to enhance the overall customer experience.
  • Proactively provide feedback on the efficiency of the customer service process.
Desired Skills and Qualifications
  • Fluency in German and proficiency in English is required.
  • Previous experience in customer support, preferably within the banking or financial sector.
  • Excellent communication skills, with the ability to convey complex information clearly and concisely.
  • Demonstrated problem-solving abilities and a customer-oriented mindset.
  • Strong organizational skills with attention to detail, ensuring accuracy in all service transactions.
  • Proficiency in MS Office applications and familiarity with CRM systems is a plus.
  • Ability to work both independently and as part of a collaborative team environment.
Compensation and Benefits
  • Competitive salary with additional performance-based bonuses.
  • Full-time role with opportunities for career progression within UniCredit Germany.
  • Inclusive health and wellness programs including private health insurance.
  • Continuous training and development opportunities to further your career.
  • Flexible working hours with the possibility of remote work options.
  • A welcoming and diverse work culture that promotes innovation and teamwork.

If you are a customer-focused professional with excellent language skills and a passion for providing top-notch support, we encourage you to apply. Join UniCredit Germany and contribute to building strong customer relationships in an international financial services company.

  • German-Speaking Customer Support Agent

    6 hours ago

    Bucharest, Bucureşti, Romania Cross Border Talents Full time 15,000 - 25,000 per year

    We are hiring on behalf of our multinational client company, is a leading BPM, Technology and Digital Services and Solutions Company with a 100% focus on customer experience, operating 19 delivery centers globally, serving premier clients across travel, transportation, and hospitality domains.As a German-speaking Customer Support Agent, you will be a key...

  • German-Speaking Customer Experience Specialist

    6 hours ago

    Bucharest, Bucureşti, Romania Cross Border Talents Full time €15,000 - €25,000 per year

    We're trailblazers in revolutionizing customer experiences (CX), harnessing the powerof AI to transform interactions for the world's most innovative brands. Our unique approach combinescutting-edge digital technologies with human intelligence, offering comprehensive CX journeymanagement across the Travel and High-Growth Tech sectors.Position Overview:Join...

  • German Customer Support Agent in Bucharest

    6 hours ago

    Bucharest, Bucureşti, Romania Cross Border Talents Full time €20,000 - €25,000 per year

    Job Opportunity: German Customer Support Agent in BucharestPosition: Customer Support AgentLocation: Bucharest, RomaniaType: Permanent, Hybrid (2 days on-site, 3 days remote)Working Hours: Monday to Friday, 09:00 - 18:00Start Date: ASAPBenefits:Meal tickets (25 RON each)Private medical insuranceTransport reimbursementResponsibilities:Provide excellent...

  • German Customer

    2 weeks ago

    Bucharest, Bucureşti, Romania IGT Solutions Full time €20,000 - €25,000 per year

    Our Identity:At IGT Solutions, we're trailblazers in revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Our unique approach combines cutting-edge digital technologies with human intelligence, offering comprehensive CX journey management across the Travel and High-Growth Tech...

  • French-Speaking Customer Support Agent

    6 hours ago

    Bucharest, Bucureşti, Romania Cross Border Talents Full time 15,000 - 30,000 per year

     Join our client's dynamic team in Bucharest, a city known for its rich history, beautiful architecture, and vibrant cultural scene. The project you will be working for is airline company that is a global leader in the aviation industry, dedicated to providing exceptional travel experiences and customer service. We pride ourselves on our commitment to...

  • Customer Support Agent

    6 hours ago

    Bucharest, Bucureşti, Romania SkillMatch Solutions Full time 24,600 - 60,000 per year

    We are looking for a dedicated and customer-centric German-speaking Customer Agent to join our team in Bucharest. The ideal candidate will play a key role in delivering top-notch customer service to our German-speaking clientele, handling inquiries, resolving issues, and ensuring a smooth travel experience. This position necessitates strong communication...

  • German Speaking Business Development Representative

    2 days ago

    Bucharest, Bucureşti, Romania Partao Full time 108,000 - 150,000 per year

    German Speaking Business Development AssociateLocation: Remote | Reporting Hours: CET AlignedAbout PartaoPartao is transforming how agriculture, construction, and heavy machinery industries source essential parts. As a fast-growing B2B and B2C marketplace, we offer competitive pricing, transparent suppliers, and seamless digital ordering. We're building a...

  • German Speaking Game Presenter Bucharest

    6 hours ago

    Bucharest, Bucureşti, Romania Workster Jobs Full time 15,000 - 25,000 per year

    We are seeking a dynamic and engaging German Speaking Game Presenter for a renowned gaming company, located in Bucharest, Romania. This role presents an exciting opportunity for individuals passionate about gaming and excellent at engaging with audiences. If you are enthusiastic, flexible, and love the world of gaming, this position offers a vibrant and...

  • Accelerate Your Career: German-Speaking Customer Support Excellence

    6 hours ago

    Bucharest, Bucureşti, Romania Cross Border Talents Full time €15,000 - €25,000 per year

    Are you fluent in German and English and ready to fast-track your career in an internationally recognized environment? We are searching for committed, service-oriented talent to join our leading customer support team. This is your chance to make a significant impact for global clients while enjoying one of the most competitive incentive packages on the...

  • Dutch-Speaking Customer Support Hero

    6 hours ago

    Bucharest, Bucureşti, Romania CBT Full time 60,000 - 80,000 per year

    Job Title: Dutch-Speaking Customer Support Hero – Join Our Dynamic Team at Cross Border TalentsLocation: Hybrid (Remote & On-site)Company: Cross Border TalentsSalary: 6500 RON Net/month + Meal Tickets (25 RON/day) + Retention Bonus (1000 RON net every 3/6/9 months) + Private Medical InsuranceReady to make a difference?At Cross Border Talents, we're seeking...