Client Account Manager focused on data

Who we are:

We are a software development company where people, passion, and technology come together to shape the future of real estate through our own innovative products.

In 2025, we're proudly celebrating 15 years of Yardi Romania in Cluj-Napoca  Since opening our doors in 2010, our Cluj-Napoca office has grown into the second-largest Yardi location worldwide. As part of Yardi Systems, Inc., a global leader in real estate software, founded in 1984, we're connected to a network of over 45 offices and 10,000+ colleagues across the globe. 

Our success is driven by a diverse team of more than 1,300 professionals, including software developers, marketers, consultants, data researchers, customer service specialists, and many more. Think you'd be a great fit? Join #TeamYardi.

Your impact:

We're looking for a fast learner, problem solver, and well-organized person to join our Global Solutions Department – now counting over 150 specialists. You will be working on Yardi Voyager, our company's flagship product, an end-to-end property, and investment management software for residential, office, retail, and industrial real estate. This is a great opportunity for someone eager to launch his career at a multinational company.

Data Guardian is a team of 5 members, providing support to a select portfolio of clients, primarily investors. Our clients outsource their property management and accounting to external companies, also known as data providers, who regularly supply us with valuation, commercial, and financial insights, typically in Excel based formats.

As a member of our team, you will play a major role in processing this data and uploading it into our client's database using an internal tool called ETL (Extract Transform and Load). Your efforts will enable our clients to access both aggregated and detailed views of their portfolios, empowering them to make well-informed evaluations of their investments.

This hybrid role requires working from the office at least once a week, so please take into account that you should be based in or near Cluj-Napoca.

What You'll Bring Along:

• University graduate with a Bachelor's degree in business, economics, or computer science;
• Fluency in English;
• Strong client management and interpersonal skills;
• Advanced Excel proficiency; VBA and macro skills are a plus;
• Excellent analytical thinking and problem-solving abilities;
• Demonstrated ability to learn new technologies and processes quickly;
• Excellent organizational skills, ability to plan work and meet deadlines;
• Accuracy and attention to detail;
• Ability to work both independently and as part of a team;
• Strong communication skills;
• Understanding the functionalities of the ERP systems;
• SQL programming is much appreciated and will be put to good use;
• Accounting background is an advantage.

What you'll do:

• Use Excel and VBA extensively to extract, analyze, and validate data — identifying errors or corrupted entries, assessing overall data quality, and transforming it into Voyager-compatible formats for import;
• Conduct detailed data checks and investigations, frequently leveraging SQL to ensure accuracy and consistency;
• Collaborate with and train data providers to improve the quality and reliability of the data they deliver;
• Troubleshoot and resolve data issues both before and after uploads, ensuring smooth and error-free imports;
• Design and implement new processes tailored to client needs, enhancing efficiency and data integrity;
• Maintain direct communication with clients through calls, Zoom meetings, and emails, providing guidance and support throughout the data management process

• A flexible hybrid work setup that blends the best of remote and office life.
• Up to $2,000 per year reimbursed for eligible learning and professional development expenses.
• 40 RON/working day meal tickets (taxable according to current legislation).
• Up to 26 vacation days to recharge your energy, based on tenure.
• Comprehensive private medical insurance (including dental care, physiotherapy & psychotherapy) for you and your dependents.
• Up to 20 days of EU remote work per year, subject to current policy.
• Annual salary review to keep it in line with your performance and industry changes.
• The possibility of a yearly bonus through our profit-sharing program.
• Life insurance for you & global travel insurance for you and your family.
• Currently granting a fixed monthly Work/Life Stipend for your well-being activities.
• Discounts at gyms, restaurants, and other service providers.
• All necessary equipment provided for both home and office setups.
• A modern, central workspace @ The Office in Cluj-Napoca, with an open-air terrace and game rooms to unwind.
• Fresh fruit, snacks, and specialty coffee available daily at the office.
• Engaging office events, themed parties, and team buildings.