Senior Business Analyst

This job is with Oracle, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The successful applicant will be familiar with sales functionality within Oracle Sales Cloud (Fusion CRM), and the data structures which are the foundation of the "go to market" model within Sales Cloud. A working knowledge of reporting tools such as SI is also required. Strong communication skills and an ability to deal with ambiguity and build consensus are also key skills.

Detailed Description And Job Requirements
Part of the EMEA Business Operations Team, the Business Analyst 4-Ops Role's core activity involves working with Business Operations Managers, Sales Management and support teams involved in the all Quote to Delivery related activities in order to make sure revenue targets are met, drive standardization around the process and ensure all tasks performed remain compliant with Oracle policies and procedures.

Responsibilities

• Drive standardization, consistency and simplification, acting as a consultant to offer support and guidance to both the Business Operation community and the Field Sales community.
• Monitor deals in pipeline and prioritize based on impact on revenue
• Monitor unclean orders and drive swift resolution to the pending deals by involving all necessary support teams
• Liaise between sales and fulfilment/logistics teams for managing delivery related escalations
• Participate in review sessions with the support teams for tracking the performance and identifying process improvement opportunities
• Close engagement with the Process Managers for ensuring all sales processes and tools related to Quote to Delivery activities are used correctly by the sales teams and regional business operations teams
• Quarter-end focus: drive specific activities together with fulfilment teams and supply for ensuring the fulfilment or all major deals and timely revenue generation
• Regional Support for BusOps Leaders and main point of contact
• People Development
• Track ongoing Projects/Initiatives at individual and team level
• Admin tasks (vacations, etc.)
• Prepare and conduct Business Reviews with main stakeholders
• Team meetings
• Identify areas of improvement and optimization
• Participate in CBO initiatives and involve team members.

Qualifications

• Fluency in English
• Very good computer skills (MS Office, especially Excel with good reporting skills)
• Previous experience in program management
• Good interpersonal and communication skills
• Ability to build and maintain close relationships with multiple teams and create a good working relationship with key people in various roles.
• Process orientated and open-minded, in a fast changing environment
• Well-organised and structured, ability to prioritize and multitask
• Good attention to detail
• Customer and results oriented
• Ability to work independently as well as a team member

Competencies/Skills
ü Job duties are varied and complex utilizing independent judgment.

ü May have project lead role and project management skills are required.

ü Attention to detail critical.

ü Ability to collect, organize, and display data in spreadsheet format.

ü Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected.

ü Relationship management skills strongly desired.

ü Strong written and verbal communication skills to interact with management and possible clients desired.

ü Good organizational & planning skills.

ü Microsoft Office savvy.

ü Self-sufficient & task oriented.

ü Proactive attitude and capable of taking ownership over the processes.

ü Analytical Skills & Problem Solving Attitude Are Requiredle
Career Level - N/A

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation- or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.