Account Manager

13 hours ago

Bucharest, Bucureşti, Romania eMAG Full time 15,000 - 25,000 per year

We're always looking for the ones
truly passionate
about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We've grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

More than 6000 colleagues are part of
eMAG Teams
. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you'll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.
Join us, grow faster

Account Manager (Chinese Speaker)
What you'll have to do:

  • Manage a portfolio of Marketplace sellers to drive business growth and achieve sales targets;
  • Identify opportunities to improve partners' sales performance and implement development plans;
  • Analyze sales data, performance indicators, and market trends to identify areas for improvement;
  • Prepare and present regular business reviews to partners;
  • Support sellers in adopting and optimizing Marketplace functionalities and tools;
  • Collaborate with internal teams (marketing, support, finance) to solve operational issues and enhance partner satisfaction;
  • Ensure that partners comply with eMAG Marketplace policies and procedures;
  • Provide input and feedback to the Team Leader on market trends and partner needs;
  • Participate in campaign planning and execution (e.g., Black Friday, seasonal sales campaigns);
  • Handle day-to-day requests and communications with sellers;
  • Maintain updated records and reports related to partner performance;
  • Meet KPIs related to portfolio growth, partner satisfaction, and operational compliance.

What makes you a good fit:

  • 1-3 years of related work experience;
  • Proficiency in Mandarin Chinese is mandatory;
  • Strong communication skills (oral and written) in English;
  • Self-motivated, results driven, and autonomous taking responsibility for achieving your targets;
  • Knowledgeable in e-commerce is a plus;
  • Strong Microsoft Office skills [Excel, Word, Power Point];
  • Able to prioritize complex deliverables;
  • Detail-oriented and strong follow-through;
  • Excellent problem-solving skills, critical thinking and analytical skills;
  • Interest in setting up and improving processes;
  • Demonstrated ability to translate customer needs into business and product requirements.

What we've prepared for you:

  • Medical subscription: Medicover, MedLife or Regina Maria.
  • A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme & Genius, membership to different gyms or even professional development classes.
  • Different discounts from our partners: banking, mobile, dental medicine or wellness.
  • Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
  • An accelerated learning environment, with access to over curated online resources and platforms, learning academies and development programs.
  • New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.

Curious to find out more about the next step in your career?
Apply now
and if your experience is relevant for the role you wish, we will give you a call for more details Also, here you can find our confidentiality policy if you want to consult it.

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