Spanish & English Customer Support

2 weeks ago


Brasov, Braşov, Romania Computer Generated Systems Full time 9,000 - 12,000 per year

Required skills

We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.︉︂︋︁︈︈︄︇︂︆︄︃︁︁︌︈︂︇︍︈︆︅︊︄︈︌︊︂

  • Do you have advanced Spanish and English skills?
  • Are you very skilled in using a computer?
  • Detail oriented. Available to work afternoon and night shifts.
  • Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training.
  • Communication and negotiation skills.

If so, we are glad to meet you

We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person.

Tasks

– Resolve customer questions, complaints and requests via telephone.

– Respond promptly to customer inquiries.

– Perform customer verifications.

– Manage customers' accounts.

– Offer customer support using different software applications.

– Record details of actions taken.



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