Patient Journey Partner

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Patient Journey Partner (PJP) is at the center of the new Roche organization, directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organization, faster. You partner closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche's capabilities to co-create meaningful solutions. This is a customer facing role focusing on Hematology and Hemophilia.

Your Responsibilities

• Act as trusted partner and will be the primary (but non-exclusive) point of contact between stakeholders and Roche involved in the patient journey

• As the local face of Roche, you focus on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. You also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem

• You are responsible to create exponential impacts for patients and community and bring us closer to our vision

• You partner with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community

• By overseeing the patient journey in its entirety, you act as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem

• As steward of Roche's products through their lifecycle, you support their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner

• To facilitate appropriate Resource Planning, you share the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster

• As PJP you are empowered to pull in expertise and resources locally (affiliate) and from the network as needed, including in collaboration with other PJPs, Healthcare Solution Partners (HSPs) and enabling functions, like Medical, Finance among others

• You are ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services

• Furthermore, you own the customer engagement strategy based on the customer insights (planning until implementation) together with other PJPs in your area

Who You Are

• You hold a University degree (scientific, economic, or business degree). An advanced degree in Life science is a plus

• You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)

• You demonstrate Enterprise/System level, beyond boundaries and border thinking, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally

• You bring excellent stakeholder engagement and listening skills, including partnering with Therapeutic Area Experts (TAEs) and organizations is required. Experience partnering with PAGs is considered a plus

• You bring experience in leading Cross-functional team is required. Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired

• Advanced business acumen with desired expertise in commercialization, medical and customer experience excellence

• Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level

• You built deep understanding of the Romanian healthcare system, and deep knowledge of the Romanian Pharmaceutical Code of Conduct and other relevant standards and guidelines

• You are fluent in Romanian language, and proficient in English to collaborate internally across the broader Roche enterprise is highly desired

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.