Client Communication Manager

2 days ago

Bucharest, Bucureşti, Romania Vertu Agent Full time 25,000 - 35,000 per year

Overview

We are seeking a highly organized and professional individual to join our legal team as a Client Communication Manager. The ideal candidate has experience managing client communications, coordinating information between clients and attorneys, and ensuring a seamless flow of case-related updates. This role supports attorneys and case managers by maintaining clear communication, tracking client inquiries, and ensuring client satisfaction throughout the legal process.

By proactively managing client communications and coordinating information, this position saves valuable time for legal staff and enhances efficiency, accuracy, and client service.

Key Responsibilities

  • Serve as the primary point of contact for clients regarding case updates and inquiries.
  • Draft and send clear and concise client communications, including emails, letters, and status updates.
  • Coordinate with attorneys and case managers to gather information and respond to client questions.
  • Maintain accurate records of all client interactions in legal databases such as Clio or PracticePanther.
  • Ensure compliance with firm policies, legal standards, and confidentiality requirements.
  • Monitor client communication timelines and assist with calendar management for follow-ups and meetings.
  • Support legal staff with document preparation, case updates, and reporting.
Requirements
  • Previous experience in client communication, legal administration, or related support roles.
  • Strong organizational and time management skills with keen attention to detail.
  • Familiarity with legal case management platforms such as Clio or PracticePanther.
  • Excellent written and verbal communication skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong problem-solving skills and ability to manage multiple priorities effectively.

  • Communications & Client Relations Advisor

    2 hours ago

    Bucharest, Bucureşti, Romania Total Resourcing Ltd Full time €40,000 - €80,000 per year

    Our client is looking for a strategic and adaptable Communications & Client Relations Advisor to support the company's growing presence in Europe. This individual will lead the development and execution of internal and external communication strategies, support stakeholder engagement efforts, and help strengthen the companies reputation across key markets....

  • Platform Community Manager

    2 hours ago

    Bucharest, Bucureşti, Romania NEWTON Full time €40,000 - €80,000 per year

    NewtonNewton is a leading provider of casino management solutions, empowering independent operators to launch and scale their online and hybrid gaming platforms with ease. Our robust technology handles everything from game integrations and payment processing to compliance and analytics. We serve top sports-book and casino operators—who rely on us to turn...

  • Client Account Manager

    2 hours ago

    Bucharest, Bucureşti, Romania ADP Full time €40,000 - €60,000 per year

    The Client Account Manager is responsible for ensuring the overall quality and on-time delivery of global payroll while increasing client satisfaction. The International Client Account Manager is a customer service position that works with a portfolio of Clients, internal teams, and partners across the globe. The International Client Account Manager is...

  • Community Manager

    4 days ago

    Bucharest, Bucureşti, Romania Amber Studio Full time 40,000 - 80,000 per year

    About us:At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for ways to...

  • Marketing Communications Project Manager

    1 week ago

    Bucharest, Bucureşti, Romania June Communications Full time €30,000 - €60,000 per year

    We are JUNE.We cultivate the way ahead for clients, partners, young professionals & local communities.We use PR and marketing services for cross-industry brands to enter & consolidate emerging regions.Our clients are brands from the industries of tomorrow, innovating at the intersection of tech, finance, and nature.We deliver excellence with vibrancy.Serious...

  • Client Account

    2 hours ago

    Bucharest, Bucureşti, Romania Ayvens Full time €15,000 - €30,000 per year

    At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.OurCommercial Teamis looking for a new colleague asClient Account, with permanent contract and the role description detailed below.Main Responsibilities AreDaily support for Client Managers in...

  • FX Client Portfolio Manager

    2 hours ago

    Bucharest, Bucureşti, Romania Ebury Full time €80,000 - €120,000 per year

    Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...

  • Client Relationship Manager

    2 days ago

    Bucharest, Bucureşti, Romania Matt Design & Production Full time 40,000 - 60,000 per year

    Matt Design & Productioneste in cautarea unuiClient Relationship Manager, care sa se alature echipei de Vanzari.Ce iti trebuie:Experienta pe o pozitie similara - minimum 4 ani;Studii superioare finalizate;Limba engleza nivel avansat;Experienta intr-o agentie de productie publicitara reprezinta un avantaj;Atentie la detalii, bune abilitati de comunicare,...

  • Client Manager – Global Subsidiaries Group

    2 weeks ago

    Bucharest, Bucureşti, Romania Citi Full time 40,000 - 60,000 per year

    Are you passionate about fostering strong client relationships and driving growth in a global environment? Join Citi's dynamic team as a Client Manager within the Citi Global Subsidiaries Group (GSG). The GSG is dedicated to managing relationships with the local subsidiaries of Citi's multinational corporate clients, providing unparalleled support and...

  • Client Manager – Global Subsidiaries Group

    1 week ago

    Bucharest, Bucureşti, Romania Citi Full time 30,000 - 90,000 per year

    Are you passionate about fostering strong client relationships and driving growth in a global environment? Join Citi's dynamic team as aClient Managerwithin theCiti Global Subsidiaries Group (GSG). The GSG is dedicated to managing relationships with the local subsidiaries of Citi's multinational corporate clients, providing unparalleled support and strategic...