Client Services Manager

5 days ago

Bucharest, Bucureşti, Romania Matt Design & Production Full time 40,000 - 60,000 per year

Matt Design & Production
este in cautarea unui
Client Services Manager
, care sa se alature echipei de Vanzari.

Ce iti trebuie:

  • Experienta pe o pozitie similara - minimum 4 ani;
  • Studii superioare finalizate;
  • Limba engleza nivel avansat;
  • Experienta intr-o agentie de productie publicitara reprezinta un avantaj;
  • Atentie la detalii, bune abilitati de comunicare, organizare si prioritizare.

Ce presupune activitatea:

  • Asigura comunicarea cu clientul in toate fazele proiectului: brief, ofertare, contract, comanda ferma, proiectare, productie, livrare, instalare, facturare, garantie si post-garantie;
  • Se implica in procesul de ofertare, determinand consumul de materiale necesare ce intra in componenta produsului finit;
  • Verifica analiza de cost, intocmeste formularul de oferta, obtine aprobarea sefului de departament inainte de transmiterea ofertei catre client;
  • Transmite oferta catre client si mentine comunicarea cu acesta pana la obtinerea comenzii ferme;
  • Impreuna cu departamentele implicate in proiect, planifica resursele necesare desfasurarii proiectului si urmareste realizarea acestuia;
  • Urmareste incadrarea in bugetul prognozat;
  • Identifica problemele aparute pe parcursul proiectului si asigura rezolvarea acestora;
  • Organizeaza receptia lucrarii;
  • Urmareste si raspunde de incasarile sumelor datorate de clienti pentru serviciile facturate;
  • Introduce informatiile comenzilor si ofertelor in sistemul informatic;
  • Identificarea unor noi oportunitati de vanzare prin cunoasterea pietei, asigurand dezvoltarea relatiei cu clientul pentru comenzi viitoare.

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