Head of B2B Operations SEE

1 week ago

Bucharest, Bucureşti, Romania AUTO1 Group Full time 90,000 - 120,000 per year

Company Description
AUTO1 Group is Europe's leading car trading platform which connects the automotive industry through technology. We lead business activities in more than 30 European countries and enable dealers can buy seamlessly via our brand

We are a dynamic and innovative after-sale operations department dedicated to achieving excellence in B2B operations across the SEE region, having dedicated after-sale operational teams for the Romanian, Hungarian, Greek, Bulgarian and Slovenian markets. Our team is passionate about delivering high-quality service, driving operational efficiency, and fostering a culture of innovation. Join us as we continue to grow and make a significant impact in the industry

Job Summary: Are you a dynamic leader with a passion for driving operational excellence and optimizing business processes? Do you have a proven track record in B2B operations and leadership? If so, we invite you to apply for the Head of B2B Operations position for the SEE region. In this pivotal role, you will be responsible for overseeing regional operations, fostering collaboration across teams, and implementing innovative strategies to enhance efficiency and profitability.

Job Description
Key Responsibilities:

  • Oversee daily operations, including Service Operations and after-sale functions, across multiple markets, ensuring KPIs and SLAs are met in payments, transport, refunds, and claims.
  • Conduct business reviews to identify and resolve inefficiencies, developing and implementing improved processes to boost efficiency and reduce costs.
  • Track and analyze department and team performance using KPIs, customer satisfaction metrics, and data analytics, ensuring continuous improvement and high-quality service delivery.
  • Manage and mentor team leaders and members, fostering professional development and strong engagement for a high-performing team culture.
  • Collaborate with HQ and international teams to execute B2B operational strategies, coordinate centralized processes, and drive growth through new business opportunities and optimal resource allocation.

Qualifications

  • Experience working in operations, especially with large teams.
  • Good leadership skills and a team-oriented attitude.
  • Previous experience working with Matrix Management
  • Strong problem-solving and communication skills.
  • Basic understanding of business operations.
  • Ability to work in a changing and fast-paced environment.
  • Comfortable using everyday office software.

  • Head of B2B Operations SEE

    1 week ago

    Bucharest, Bucureşti, Romania AUTO1 Group Full time 90,000 - 120,000 per year

    Company Description AUTO1 Group is Europe's leading car trading platform which connects the automotive industry through technology. We lead business activities in more than 30 European countries and enable dealers can buy seamlessly via our brand We are a dynamic and innovative after-sale operations department dedicated to achieving excellence in B2B...

  • Head Of Sales And Growth

    1 week ago

    Bucharest, Bucureşti, Romania 172b92c7-1995-435a-bb23-668d14d50e82 Full time 80,000 - 120,000 per year

    Titlu:Head of Sales & Growth (Produs digital imobiliar – ImoBoost)Companie:ImoBoost – parte din grupul Property LabDespre noiImoBoost este un produs digital inovator dedicat proprietarilor care vor să își vândă sau închirieze imobilul cu costuri minime și control total – 0 contracte, 0 exclusivitate, 0 comision.Căutăm un Head of Sales & Growth...

  • B2B Social Media Manager

    5 days ago

    Bucharest, Bucureşti, Romania AmpliQore Full time 15,000 - 30,000 per year

    B2B Social Media Manager (Full-time, On-site – Bucharest, Primăverii) We're Hiring: B2B Social Media Manager (Full-time, On-site – Bucharest, Primăverii Area) Join AmpliQore.Agency — where strategy, creativity, and performance collide.Are you a B2B social media powerhouse with a sharp creative instinct and strategic mind? Do you live and breathe...

  • Head of Office

    2 days ago

    Bucharest, Bucureşti, Romania BNP Paribas Full time 90,000 - 120,000 per year

    What qualities do we look for-As a Head of Office, we expect very good knowledge in the following areas:Seven or more years of experience in business management or executive roleStrong background in Finance with a good ability to articulate and communicate both in writing and verbally with non-Finance peopleBachelor's degree (or equivalent experience) in...

  • Head of Supply Chain and Operations

    2 weeks ago

    Bucharest, Bucureşti, Romania ScaleJet Full time €80,000 - €120,000 per year

    Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain and Operations for a full-time remote role. In this role, you will be responsible for managing and optimizing all operational processes across the supply chain, logistics, procurement, and customer service functions to...

  • Head of Supply Chain and Operations

    1 week ago

    Bucharest, Bucureşti, Romania ScaleJet | eCommerce HR agency Full time 60,000 - 80,000 per year

    Our client, an international e-commerce company with a strong presence in the USA, is searching for an experiencedHead of Supply Chain and Operationsfor a full-time remote role. In this role, you will be responsible for managing and optimizing all operational processes across the supply chain, logistics, procurement, and customer service functions to ensure...

  • Head of Supply Chain and Operations

    1 week ago

    Bucharest, Bucureşti, Romania ScaleJet Full time 60,000 - 120,000 per year

    Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain and Operations for a full-time remote role. In this role, you will be responsible for managing and optimizing all operational processes across the supply chain, logistics, procurement, and customer service functions to...

  • Head Accountant

    3 days ago

    Bucharest, Bucureşti, Romania Talent Spotter Full time 30,000 - 60,000 per year

    Location:BucharestWork arrangement:On-site, Monday–Friday, 08:00–16:30We are supporting a national company in the agribusiness sector in recruiting aHead of Accounting. The role is essential for ensuring the accuracy, compliance, and integrity of all financial and accounting operations within the organization.The Head of Accounting will coordinate the...

  • Market Analyst – B2B Organization

    1 week ago

    Bucharest, Bucureşti, Romania Zentiva Full time 30,000 - 60,000 per year

    Be a part of the winning cultureAt Zentiva, we are a team of 4.700 unique talents bonded together by our common mission. We believe our diversity is a source of great energy and strength, and we create a work culture and ethics where everyone feels appreciated, can be their true selves, and contribute to the best of their ability. Seeking for a balanced team...

  • Head Sourcing Operations

    3 days ago

    Bucharest, Bucureşti, Romania Chain IQ Full time 40,000 - 80,000 per year

    Title: Head Sourcing Operations & Tactical Buying, ITLocation:Bucharest, RODate: Oct 29, 2025At Chain IQ, your ideas move fast.Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable...