Operator Call Center

2 weeks ago


Generali Romania Asigurare Reasigurare Generali CEE Holding Full time 6,000 - 12,000 per year

Cerinte minime: 


•    Studii medii

•    Experienta profesionala pe un rol similar ori in industria asigurarilor constitui un avantaj

•    Cunostinte de baza Microsoft Office (Word, Excel)

•    Limba engleza nivel incepator

•    Abilitati de exprimare orala si in scris clara, cursiva, corecta, diplomata

•    Asumarea responsabilitatii, proactivitate

•    Flexibilitate si adaptare la schimbare

•    Spirit de echipa, relationare bazata pe empatie, incredere si respect

•    Eticheta corporativa

Responsabilitati:

•    Comunica telefonic si prin e-mail cu clientii Generali Romania, afisand un comportament adecvat si diplomat. 

•    Solutioneaza solicitarile clientilor conform proceselor si procedurilor interne definite.

•    Ofera suport si informatii corecte legate de produsele si serviciile companiei.

•    Comunica intern cu celelalte departamente ale companiei pentru a solutiona cu succes cererile clientilor.

•    Inregistreaza corespunzator in aplicatiile Generali Romania solicitarile si informatiile primite pe parcursul interactiunii cu clientul.

•    Initiaza apeluri catre clienti si potentialii clienti conform proiectelor desfasurate de companie.

•    Sondeaza nevoile de asigurare ale clientilor/potentialilor clienti.

Ce oferim?


•    Contract individual de munca full-time, durata nedeterminata.

•    Beneficii financiare si non-financiare.

•    Mod de lucru hibrid si program flexibil.

•    Mediu de lucru prietenos.

•    Oportunitate de dezvoltare profesionala durabila.

•    Abonament medical.

•    Abonament Bookster.


Asteptam cu nerabdare sa te cunoastem

Echipa Generali Romania,  



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