Junior Customer Support Advisor – Bitdefender
18 hours ago
With over 10 years experience, Valoris Center is a company with 100% Romanian ownership that operates on the BPO services market.
Highly skilled agents are a contact center's most valuable resource, and this is why our recruiting and selection is a highly elaborate process, customized for every single project. Following team integration and specific project information assimilation, the agents keep on attending training sessions, in order to meet your quality standards.
The daily activity involves interacting with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Your primary responsibility is to provide customer service via phone, email and chat in English.
QualificationsWe would like you to have:
- A very good level of English both written and verbal;
- Good computer skills and multitasking abilities;
- Good capacity to understand customer needs and respond to them;
What are we offering?
- Friendly companions to help you unlock professional achievements;
- Flexible schedule: working in 6/ 8 hour shifts, 5 days/week (including week-ends);
- Free transportation at night;
- Attractive compensation package: paid trainings, competitive fixed salary, performance bonus, medical benefits;
- Many opportunities to grow and be promoted within Valoris (promotions inside the Customer Care Department or any other Department like IT, HR, Marketing or Sales, whenever we have openings), depending on your skills;
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