Technical Platform Specialist

Your day to day:

As a Technical Platform Specialist - SDN at VOIS, you will lead the strategy on product optimisation, configuration, maintenance, and operational performance improvements. Day to day work involves engaging with multiple stakeholders to ensure performance are correctly measured and recommending improvements and operational enhancements to ensure compliance and consistency are achieved throughout the lifecycle. You will be working with a team of SD-WAN, SD-LAN and SASE architects, operational support teams, vendors, and developers to ensure all the activities of the product portfolio meet agreed KPIs. Purpose of the role is to manage in-life improvements and operational teams and to ensure vendors are delivering to agreed service levels.

With these activities you will have a great impact on our business:

• Identify and document operational product performance enhancements and improvements across Vodafone and supplier solutions and monitor the implementation by the development teams
• Overview the release of new vendor platform changes by documenting the release changes, leading the e2e testing and defect management and providing support during the platform upgrade
• Maintain and review platform and network architecture to optimise resources utilization and to align with the Vodafone technology model, methodology, and standards
• Coordinate the in-life activities required for SDN platforms, including security and penetration testing, test case management, upgrades and End-of-Life procedures, incident and support process management, GDPR assessment, and user access management procedures
• Engage with operational and support functions to collect and discuss requirements and solutions
• Present solution to technical and not technical audience and run know-how transfer sessions, while also steering them towards the appropriate solution based on the latest feature set of the live product
• Excel in a distributed team model environment and provide input for impact analysis on other systems.
• Provide accurate estimates (time & effort) for upcoming features based on specifications.

With these skills you are a great candidate:

• Expertise in either traditional connectivity or SD-WAN/SD-LAN/SASE (including device configuration)
• Strong knowledge of APIs (REST, SOAP, API integration)
• Strong communication and presentation skills, with proven ability to influence stakeholders at all levels of the organisation
• Over 2 years of experience in managing product lifecycle processes including proven experience in process and product optimisation
• Experience in managing technical documentation (HLD, LLD, integration blueprints, rollout documents, configuration documents, etc.).
• Agile experience (preferably Scrum or SAFe) and project management skills.
• Fluent in English (written and spoken).
• Experience with cloud, virtualization, and orchestration is a plus

Sounds like the perfect job? We've got even more to offer:

• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don't meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you're excited about this role but your experience doesn't align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

#_VOIS

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