Account Manager

3 days ago

Bucharest, Bucureşti, Romania R Systems Full time
The Account Manager will be responsible for building and maintaining strong relationships with customers, ensuring their needs are met efficiently. The role requires expertise in the logistics domain, with a focus on customer satisfaction, business growth, and operational excellence.   Key Responsibilities:
  • Customer Relationship Management: Develop and maintain strong relationships with key clients, ensuring high levels of satisfaction.
  • Business Growth: Identify opportunities for upselling and cross-selling logistics solutions to existing customers.
  • Operational Coordination: Work closely with internal teams to align services with customer expectations.
  • Problem-Solving: Address customer concerns and provide timely solutions to challenges.
  • Performance Analysis: Monitor customer account performance and suggest improvements.
 
Qualifications & Skills:
  • Education: Bachelor's degree in Business, (Logistics & Supply Chain Management is a plus) .
  • Experience: Proven experience in account management within the logistics industry.
  • Skills: Strong communication, and problem-solving abilities.
  • Technical Knowledge: Understanding of logistics operations, supply chain management, and CRM tools.
About R Systems:

WE SPEAK DIGITAL.OverviewFormerly known as Computaris, we are the European branch of R Systems - global technology and analytics services company.We help our clients achieve speed-to-market, overcome digital barriers, and create business value with our specialized service offerings and consultative business approach. We speak the language of business as fluently as we do the language of technology. In other words: We speak Digital. Our goal: accelerate our clients' digital leadership.Our clients choose to partner with us for Cloud transformation, automation, data science, analytics, and product engineering, thanks to our technical expertise, domain knowledge, global presence and a record of delivering world-class solutions consistently for over 28 years.With a global workforce of 4,800+ employees spread across 16 delivery-centers and 26 offices, we continue to empower organizations with cutting-edge technologies. In Europe, R Systems has offices in the UK, Romania, Poland, Moldova and Switzerland, providing digital transformation services and extensive telecom expertise.

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