Customer Logistics Coordinator

2 days ago

Bucharest, Romania beBeeLogistics Full time
Job Description:

This role is responsible for serving as the main logistics interface between the plant's supply chain organization and customers. The successful candidate will provide necessary information promptly and professionally, manage demand/orders, and execute shipment plans efficiently to meet customer demands while following internal processes.

Key Responsibilities:
  • Integrate customer orders and forecasts into SAP, including new or transferred orders.
  • Monitor and analyze demand forecasts, implement corrective actions to improve accuracy, and follow specific instructions for demand arbitration.
  • Serve as the daily logistics contact between the plant and customers, ensuring compliance with delivery plans, following up on delayed deliveries, and optimizing special shipments.
  • Address logistic complaints, implement improvement actions, and ensure closure of logistics claims.
  • Monitor and report delivery performance, manage daily/weekly verification and follow-up on recovery plans, and define actions to improve performance.
  • Manage customer relationships, handle communication, follow customer-specific requirements, and monitor customer satisfaction to define improvement actions.
  • Collaborate with production planning and logistics departments to ensure timely deliveries, participate in meetings, and support production transfers and new standards.
Requirements:
  • Bachelor's degree in Business Administration, Engineering, or related fields.
  • 3+ years in multinational companies
  • 2+ years in supply chain
  • 2+ years in customer management.
  • Excellent communication skills in English, both technical and non-technical. Strong computer and organizational skills. Analytical and problem-solving abilities. Proficiency in SAP.
Benefits:
  • Meal tickets
  • 13th salary
  • Private medical insurance
  • A fixed monthly amount received on the Benefits platform with which you can choose from services such as extended health insurance for employees and dependents, dental care, online and offsite shopping discounts, private pension, vacation vouchers, transportation: metrorex/stb monthly subscriptions or fuel card, access to various events (paintball, escape room, laser tag, rafting, wakeboarding, movie, theater etc.)
Career Growth Opportunities:
  • Extensive online and on-site training programs
  • Support for Green Belt Six Sigma Certification
  • Peer2Peer Training program: learn and teach one another, offer advice, and engage
  • Career growth & promotion opportunities
  • International work environment
Work Environment:
  • Friendly working environment, alongside talented and dedicated people
  • Employee assistance program for all our employees (professionals ready to listen and speak with you on all subjects)
  • 26 vacation days per year for all our employees

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