Customer Insights Specialist

3 weeks ago

Bucharest, Romania NielsenIQ Full time

Job Description Job Scope: Support new and existing clients in the field of Consumer Insights, Advanced Analytics and Innovation in order to achieve the planned revenue, profitability and customer satisfaction.


Proactively search for new clients and opportunities on the market.


Job responsibilities: 1.


Independently sell Consumer Insights services, but also Analytics and Innovation, successfully assess the needs of our clients and proactively offer solutions in order to achieve sales targets.


· Business development to achieve target team’s objectives (financial and commercials).


· Partnering with local Account Development team to understand client needs and priorities (joint business planning) · Scope projects responsibly to meet SA& I sales targets and ensuring feasibility by partnering with the Solution expert, Customer Success and Operations teams.


2.


Engage with clients and secure customer satisfaction by answering their concerns and questions and through on-site / off site client consultancy work.


3.


Building SA& I portfolio awareness in and outside of organization: presenting on conferences, clients and internal events 4.


Execute the business plan as well as proactively search for opportunities on the market, make suggestions for improvement, gather client requirements from commercial teams.


5.


Participate in the preparation of sales plans and budgets for respective market.


Manage pipeline and provide weekly input for forecasting sales.


6.


Continuously work on further professional development and adoption of technical knowledge related to NIQ tools and services.


7.


Use Nielsen IQ processes and tools to provide proactive and integrated analysis for customers, make recommendations and proposals.


8.


Collaborate with other departments in Nielsen IQ 9.


Be compliant & responsive to financial discipline rules and to other reporting needs by using the appropriate Nielsen IQ tools.


Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes.


Role Requirements: Essential : · Bachelor degree in economics, behavioral sciences, statistics, or related area.


· Strong communication skills.


· Strong verbal and written skills · Strong analytical - statistical - logic skills.


· Exceptional ability for market / category analysis.


· Excellent presentation skills.


· Intellectual curiosity and persistence to find answers to questions.


· Ability to autonomously manage simultaneous projects in a fast paced business environment.


· Strong sense of urgency & accountability to drive client outcomes.


· Speaking and writing Romanian and English fluently.


· Able to work collaboratively with internal & external teams.


· Competent negotiator with good influencing skills.


Preferred : · Previous experience in Consumer Insights (sales or consultant) · Broad industry knowledge (FMCG, Banking, Telekom) · Accuracy and attention to detail.


  We offer: • Work in an international, multicultural environment • Private medical coverage • Hybrid working module • Meal Tickets / monthly • Easter and Christmas vouchers and vacation vouchers/tickets • Internal recognition program • Volunteer time off   #LI-PP1 #LI-Hybrid Additional Information Our Benefits Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.


In 2023, NIQ combined with Gf K, bringing together the two industry leaders with unparalleled global reach.


With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.


NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.


For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on:  Linked In  |  Instagram  |  Twitter  |  Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.


We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.


We enthusiastically invite candidates who share that mission to join us.


We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.


Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.


Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  https://nielseniq.com/global/en/news-center/diversity-inclusion

  • Portuguese -speaking Customer Experience Specialist

    4 weeks ago

    Bucharest, Romania Spearhead Staffing LLC Full time

    Especialista em Experiência do Cliente Falante de Português (Trabalho no Escritório) Bucareste, Romênia EUR €17,000 a €18,000 + Benefícios Completos Junte-se à nossa equipe vibrante como Representante de Atendimento ao Cliente em nosso centro BPO (Business Process Outsourcing) multilíngue e diversificado. Como um jogador-chave em nossa busca...

  • Technical Sales Specialist with Spanish

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Technical Sales Specialist with SpanishAt Dell Technologies, we build the extraordinary. Our Technical Sales Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They...

  • Technical Sales Specialist with German

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Technical Sales Specialist with GermanAt Dell Technologies, we build the extraordinary. Our Technical Sales Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They...

  • Technical Sales Specialist with Italian

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Technical Sales Specialist with Italian At Dell Technologies, we build the extraordinary. Our Technical Sales Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process....

  • Junior Inside Sales Specialist

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Junior Inside Sales Specialist - Russian (On-Site)At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales...

  • Junior Inside Sales Specialist- Russian

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Junior Inside Sales Specialist - Russian (On-Site)At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales...

  • Product Listings Specialist

    1 day ago

    Bucharest, Bucureşti, Romania VidaXL Full time

    We are seeking a highly skilled Category Performance Specialist to join our team at VidaXL. In this role, you will be responsible for ensuring the accuracy, quality, and competitiveness of product listings across assigned categories.This is a unique opportunity to work with a global e-commerce leader, driving business growth through data-driven insights and...

  • Category Performance Specialist

    1 day ago

    Bucharest, Romania VidaXL Full time

    Category Performance SpecialistThe Category Performance Specialist is responsible for ensuring the accuracy, quality, and competitiveness of product listings of assigned factory/category. This role involves leading daily stand-up meetings to discuss new product strategies, ensuring high-quality product listings, and maintaining a competitive edge through...

  • Business Development Specialist

    3 weeks ago

    Bucharest, Romania Amber Full time

    About us: At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for...

  • Junior Inside Sales Architect

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Junior Inside Sales Architect - Russian (On-Site)At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales...

  • Client Delivery Manager

    4 days ago

    Bucharest, Bucureşti, Romania SAP Full time

    We enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Junior Inside Sales Architect

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Junior Inside Sales ArchitectAt Dell Technologies, we build the extraordinary. Our Inside Sales Architects are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly...

  • Junior Inside Sales Architect

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Junior Inside Sales Architect - Spanish speakersAt Dell Technologies, we build the extraordinary. Our Inside Sales Architects are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process....

  • Junior Inside Sales Architect

    4 weeks ago

    BUCHAREST, Romania Dell Full time

    Junior Inside Sales Architect - German speakersAt Dell Technologies, we build the extraordinary. Our Inside Sales Architects are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process....

  • Event Operations Specialist

    2 weeks ago

    Bucharest, Romania 3480 Kyndryl Romania S.R.L. Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role...