Business Reporting

1 month ago

București, Romania PHILIP MORRIS ROMANIA Full time

We are currently looking for outstanding individuals to join our Commercial Operations function as:
 
BUSINESS REPORTING AND PROJECTS Specialist
(2 years temporary contract)
 
The main objective of the job is to support the three business stream leaders (Remote Activation, Product Care, Call Center) with relevant analysis & insights, preparation of business reports and presentations. He/she may also be involved in cross – functional/departmental projects to increase the business impact or net promoter score. The position will report to Manager Customer Care and Remote Activation.
 
RESPONSABILITIES:

• Monitor business KPI & highlight areas for improvement for remote activation team in order to deliver business targets
• Prepare business reporting for all three stream (Remote Activation, Product Care, Call Center) and share with higher management
• Prepare deep dive analysis (considering both numerical & qualitative aspects of the business) in order to increase performance in all stream (business KPI or Net Promoter Score)
• Monitor financial resources usage and ensure adequate tracking and reporting (budgeting)
• Participate in departmental or cross functional projects to deliver business objectives
 
QUALIFICATIONS:
 
• University degree, preferably in Economics/ Business Administration/ Finance/Computer Science;
• Previous experience in Sales, Commercial, Research or Business Strategy, Planning is a plus.
• Strong analytical, conceptual, monitoring & reporting skills;
• Good presentation and communication capabilities;
• Proven ability to plan, run and manage daily/weekly/monthly processes with internal clients;
• Able to provide creative ideas/solutions;
• Very good command of business English;
• Computer literate - MS Office package, with high focus on Excel and PowerPoint.
 
Over the past three years, Philip Morris International (PMI) has made a dramatic pivot away from the marketing and sales of combustible cigarettes, and moved towards its Reduced-Risk Product (RRP) portfolio, focusing on its flagship product, IQOS. This product is PMI’s step forward to creating a “smoke-free future” for legal age consumers who continue to enjoy tobacco, but are seeking smoke-free alternatives. All of this has been accompanied by an organization-wide transformation in ways of working, culture and strategy.
You will join a highly dynamic and rapidly evolving environment in a role which requires great agility, ability to deal with ambiguity, drive, curiosity and entrepreneurial-spirit.

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