Senior Infrastructure Specialist

About Temenos
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE
We are looking for a highly skilled and user-centric Senior Modern Workplace Engineer to join our team responsible for the design, deployment, and continuous improvement of our digital employee experience. This role is responsible for delivering a seamless, secure, and productive workplace environment across Windows, macOS, and mobile platforms. You will play a key role in shaping how our employees interact with technology—from endpoint management to collaboration spaces. In addition to hands-on operational responsibilities, you will also contribute to the architectural strategy and long-term vision for our modern workplace.

OPPORTUNITIES

• You will
• Device Deployment & Management: Configure, deploy, and maintain Windows and macOS devices using tools like Microsoft Intune, Autopilot, and JAMF.
• Mobile Device Management: Set up and manage mobile devices (iOS/Android), ensuring secure and user-friendly access to corporate resources.
• Software Packaging & Distribution: Package, test, and roll out software updates and applications across all supported platforms.
• Meeting Room Technology: Install, configure, and support video conferencing systems such as Microsoft Teams Rooms, Polycom, and other AV solutions.
• Troubleshooting & Support: Act as a senior escalation point for complex endpoint and collaboration issues, resolving them efficiently.
• Automation & Scripting: Write and maintain scripts (e.g., PowerShell, Bash, Python) to automate routine tasks and improve operational efficiency.
• Monitoring & Optimization: Use DEX tools and analytics to monitor system performance and proactively improve the user experience.
• Security & Compliance: Ensure all endpoints meet security policies and compliance standards through proper configuration and patching.
• Documentation: Maintain accurate technical documentation for deployments, configurations, and operational procedures.
• Architectural Contribution: Collaborate with the enterprise architecture team to ensure alignment with the overall IT strategy and contribute to the architectural roadmap for the modern workplace.

Skills
You Should have

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 5+ years of hands-on experience in modern workplace engineering or endpoint management.
• Deep technical knowledge of e.g. Microsoft Intune, Autopilot, JAMF, and related tools.
• Strong experience with Windows 10/11, macOS, iOS, and Android device management.
• Proven experience with video conferencing systems (e.g., Microsoft Teams Rooms, Polycom, Zoom Rooms).
• Proficiency in scripting languages like PowerShell, Bash or Python for automation.
• Familiarity with DEX monitoring tools (e.g., Nexthink, Lakeside) is a plus.
• Strong troubleshooting skills and a proactive, solution-oriented mindset.
• Excellent communication skills and the ability to work independently and in cross-functional teams.
• Experience in contributing to architectural strategy and long-term vision for modern workplace environments

VALUES

• Care about transforming the Banking landscape.
• Commit to being part of an exciting culture and product evolving within the financial industry.
• Collaborate effectively and proactively with teams within or outside Temenos.
• Challenge yourself to be ambitious and achieve your individual as well as the company targets.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leave: 2 weeks of paid leave each year for study or personal development

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