Toll Service Specialist

1 week ago

Bucharest, Bucureşti, Romania DKV Mobility Full time 20,000 - 25,000 per year
  • Previous experience in positions involving communication with corporate clients.
  • Excellent communication and negotiation skills.
  • Exceptional organizational, planning, and time management abilities.
  • Customer-oriented and results-driven, with strong presentation and interpersonal communication skills.
  • Attention to detail, logical thinking, and a proactive work ethic.
  • Team-oriented mindset, with the ability to collaborate effectively and contribute to a positive work environment.
  • Proficiency in English aEUR" at least intermediate level.
  • Proficiency in MS Office aEUR" intermediate level. - Provide customer and sales support (mostly via email, phone) for tolling services.
  • Contact clients in your portfolio to obtain the necessary documents and information for issuing toll devices or paying road tolls.
  • Process documents and information received from clients, prepare and send necessary documents or information to suppliers or partners to enable clients to pay road tolls using the devices offered in our services.
  • Analyze information, create reports, and submit findings to the supervisor upon request or periodically, as required.
  • Resolve issues reported by clients with a professional and solution-oriented approach.
  • Build and maintain strong, long-term relationships with customers.

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