IT Support Engineer

2 weeks ago

Bucharest, Bucureşti, Romania Eeze Full time €25,000 - €40,000 per year

IT Support Engineer

Bucharest, Romania

Reporting to: Service Desk Lead

Company Overview:

Eeze is a leading iGaming company dedicated to delivering innovative and exciting gaming experiences to players worldwide. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction. We are seeking a talented Junior IT Support Engineer to join our dynamic IT team. The ideal candidate will possess a good technical background coupled with great troubleshooting skills to provide timely and effective support to our end users. The successful candidate will ideally be personable and engaging.

Key Responsibilities:

  • Provide technical support to end-users globally on various IT issues including hardware, software, networking, and peripherals.
  • Triage and perform 1st line support for IT support tickets in a timely manner while maintaining high levels of customer satisfaction.
  • Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.
  • Complete IT inductions and on-boarding/off-boarding of employees.
  • Administer user accounts, permissions, and access rights in accordance with company policies.
  • Collaborate with team members to identify recurring issues and implement proactive solutions.
  • Assist in the deployment and maintenance of software applications and updates.
  • Liaise with 3rd party vendors, and raise purchase requests in a timely manner.
  • Contribute to documentation efforts including user guides, knowledge base articles, and system configurations.
  • Participate in IT projects as assigned, ensuring timely completion and adherence to project requirements.
  • Stay informed about emerging technologies and industry best practices to continuously improve IT support services.

Required Skills & Qualifications:

  • 2 years of experience in an IT role.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Good networking knowledge (DHCP, DNS, IP etc)
  • Solid understanding of Windows and/or macOS operating systems.
  • Knowledge of Microsoft 365, Entra and Office Applications.
  • Strong interpersonal and communication skills with the ability to interact effectively with users at all levels.
  • Ability to prioritise tasks and manage time efficiently in a dynamic work environment.
  • Proven ability to work independently as well as collaboratively within a team.

Additional Information

Occasional after-hours and weekend work may be required for system maintenance and upgrades.

You will be the only IT team member in our Bucharest office.

  • Support Engineer

    2 weeks ago

    Bucharest, Bucureşti, Romania Amazon Full time €60,000 - €100,000 per year

    The Compliance Shared Services (CoSS) organization's mission is to build shared services for managing regulations. The SPIDER (Streamlining Planning, Deployment and Post-Release) team within CoSS is responsible for the technical infrastructure and tools to proactively identify and resolve issues impacting Selling Partners. SPIDER is looking for a passionate,...

  • IT Support Engineer

    4 days ago

    Bucharest, Bucureşti, Romania Sophos Full time €45,000 - €55,000 per year

    About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed...

  • IT Helpdesk Support Engineer

    5 days ago

    Bucharest, Bucureşti, Romania Beck & Pollitzer Full time €45,000 - €55,000 per year

    Join Beck & Pollitzer – We Move Industries Forward. Help Move Our IT Forward TooWe are Beck & Pollitzer – a global leader in industrial relocation and engineering services with over 30 locations worldwide.Our projects power industries, and our IT infrastructure powers us. We're now looking for a skilled and motivatedIT Helpdesk Support Engineerto ensure...

  • IT Support Engineer

    2 weeks ago

    Bucharest, Bucureşti, Romania Stripe Full time €60,000 - €100,000 per year

    Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...

  • Network Engineer

    2 weeks ago

    Bucharest, Bucureşti, Romania Magnetic IT Services Full time €40,000 - €60,000 per year

    We are looking for a Network EngineerThe successful person for this role needs to have a lot of ︀︋︆︁︅︃︆︂︆︄︆︁︁︌︈︂︇︍︈︆︅︊︄︈︌︊︂motivation, attention to detail, follow-through skills and who is a self-starter. People that are passionate about networking, infrastructure, emerging technology and working in a...

  • Technical Support Engineer

    6 days ago

    Bucharest, Bucureşti, Romania Microsoft Full time €70,000 - €120,000 per year

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

  • Sales support engineer

    2 weeks ago

    Bucharest, Bucureşti, Romania Siemens Full time €40,000 - €60,000 per year

    Hello go-getter We know that a business only thrives if our people are thriving. That's why we always put our people first. Our technology transforms infrastructure at speed and scale, enabling collaborative ecosystems to accelerate our customers' digital journey. In our global and diverse team would be happy to support you and challenge you to grow in many...

  • Network & Security Automation Engineer

    1 week ago

    Bucharest, Bucureşti, Romania ENGIE Digital & IT Full time €70,000 - €120,000 per year

    Network & Security Automation ENGINEERBUCHARESTENGIE GBSOne of the world's leading energy companies, ENGIE is present across the entire energy chain, in electricity and natural gas, from upstream to downstream. By placing responsible growth at the heart of its businesses (energy, energy services and the environment), its mission is to meet major challenges:...

  • Hardware Support Engineer

    2 weeks ago

    Bucharest, Bucureşti, Romania Wirtek Romania Full time €80,000 - €120,000 per year

    Our client is the leading provider of SaaS and on-premise Workforce Management solutions, operating globally. Part of the solution is hardware terminals (timeclocks) for employees to recording time, absence and tasks in the solution.We are hiring a Hardware Lead Engineer who will be part of the Products & IT Department and report directly to our client's...

  • Technical Support Engineer

    5 days ago

    Bucharest, Bucureşti, Romania Microsoft Full time €70,000 - €120,000 per year

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...