Technical Support Engineer

6 days ago

Bucharest, Bucureşti, Romania Microsoft Full time €70,000 - €120,000 per year

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.


Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

Imagine being at the forefront of cutting-edge technology, where your expertise directly impacts the success of global enterprises. As a member of the Cosmos DB support team in CSS, you will play a crucial role in ensuring the reliability and performance of Azure Cosmos DB for our customers. You will diagnose and resolve complex technical issues, collaborate with engineering teams to address product bugs, and provide guidance on best practices. Your contributions will help shape the future of data management and empower customers to achieve more with their data.


Your primary purpose in this role is to provide exceptional support for Azure Cosmos DB, ensuring high availability, performance, and reliability for our customers. You will be responsible for diagnosing and resolving complex technical issues, collaborating with engineering teams to address product bugs, and providing guidance to customers on best practices. This role involves close interaction with customers to understand their needs and challenges, ensuring their satisfaction and success with Cosmos DB. You will also contribute to the continuous improvement of support processes and documentation, leveraging your expertise to enhance the overall customer experience.


This role is flexible in that you can work up to 100% from home.


Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  • Technical Support Engineer

    5 days ago

    Bucharest, Bucureşti, Romania Microsoft Full time €70,000 - €120,000 per year

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

  • Technical Support Engineering

    6 days ago

    Bucharest, Bucureşti, Romania Microsoft Full time 104,000 - 130,878 per year

    Job Location: Bucharest, RomaniaContract Type: Full-Time EmployeeWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come...

  • Technical Support Engineer

    1 day ago

    Bucharest, Bucureşti, Romania Microsoft Full time 30,000 - 60,000 per year

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

  • Technical Support Engineer

    1 day ago

    Bucharest, Bucureşti, Romania Microsoft Full time 60,000 - 80,000 per year

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

  • Technical Support

    5 days ago

    Bucharest, Bucureşti, Romania Crystal Intelligence Full time €45,000 - €55,000 per year

    Position summary We are looking for a dynamic Technical Support / Customer Success Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our...

  • Technical Support Engineer

    1 week ago

    Bucharest, Bucureşti, Romania Georgia Management Full time €104,000 - €130,878 per year

    Education / experience: civil or industrial engineer, or has appropriate work experience, knowledge of construction market in architectural aluminium and steel systems, building envelopes, affinity with the new technologies, 1-5 years of proven experience in similar function in aluminum or steel systems or related to building envelopes, expert level in...

  • Technical Support Specialist

    4 days ago

    Bucharest, Bucureşti, Romania Recrumind Full time 104,000 - 130,878 per year

    The Technical Support Specialist delivers broad technical assistance across various customers, products, services, or projects. This role involves tasks such as guiding customers through account setup, troubleshooting configuration problems, explaining product or service usage, and providing any additional support they may require.Responsibilities:•...

  • AEM Technical Support Engineer

    2 weeks ago

    Bucharest, Bucureşti, Romania Adobe Full time €60,000 - €80,000 per year

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...

  • Technical Support Specialist

    6 days ago

    Bucharest, Bucureşti, Romania REEVO Full time €45,000 - €55,000 per year

    We are an international software and development company aiming to help improve the efficiency and workflow by designing and implementing unique solutions that answer our customers business needs.Our fun-packed crew of young and dynamic professionals will be by your side every step of the way. Simply showcase your very best side and instantly gain access to...

  • Technical Support Manager

    2 weeks ago

    Bucharest, Bucureşti, Romania Hewlett Packard Enterprise Full time $80,000 - $150,000 per year

    Technical Support ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...