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IT Helpdesk Support Engineer
2 weeks ago
Join Beck & Pollitzer – We Move Industries Forward. Help Move Our IT Forward Too
We are Beck & Pollitzer – a global leader in industrial relocation and engineering services with over 30 locations worldwide.
Our projects power industries, and our IT infrastructure powers us. We're now looking for a skilled and motivated
IT Helpdesk Support Engineer
to ensure our global teams stay connected, supported, and secure.
As part of our international IT team, you will:
- Be the go-to contact for IT support – from everyday technical issues to more complex escalations
- Deliver
1st, 2nd, and occasional 3rd line support
to users across all Beck & Pollitzer locations - Monitor, prioritize, and resolve requests via our helpdesk ticketing system
- Troubleshoot hardware and software issues (local and remote), escalating when necessary
- Install, configure and document new laptops and desktops, ensuring proper asset tracking
- Test new hardware/software and repackage approved apps for automated deployment via
Intune - Work hands-on with
Active Directory
and
Azure AD
to manage user accounts, group policies, and security configurations - Maintain our IT register – log new equipment, updates, and movements
- Support on-site operations: install structured cabling, upgrade workstations, resolve VOIP issues
- Visit international sites when needed, to support local users and projects
What you'll bring
- Hands-on experience with 1st & 2nd line support
- Strong communication skills in English
- A proactive mindset and flexibility to travel
- A team spirit with the ability to act independently
What we offer
A role in a company where
engineering excellence meets global impact
. You'll work with an experienced international IT team, support diverse users, and contribute directly to our IT strategy execution.
Location:
Bucharest, Romania
