Program Manager

6 days ago

ClujNapoca, Cluj, Romania Emerson Full time €40,000 - €80,000 per year

The Program Manager is responsible for overseeing the adoption of Emerson's External Workforce Managed Service Provider (MSP) Program in Europe, managing daily European operations, handling escalations and engaging with business users and stakeholders while ensuring compliance and driving continuous improvement initiatives.The Program Manager will support the Global HR & Professional Services Category Manager and will be working with key external project partners as well as core Program leaders in Supply Chain, Human Resources, and IT.We look forward to seeing your applicationIn This Role, Your Responsibilities Will Be:To act as the primary owner of the company's Managed Service Provider (MSP) Program, ensuring alignment with business objectives and continuous improvement through periodic leadership communications and engagement.To oversee Program implementation in Europe and ensure successful and timely deployments, and act as the escalation lead to resolve issues efficiently and maintain service continuity.To work together with Managed Service Provider and Vendor Management System representatives to align process and technology improvements and innovations to the Program scope.To partner with our External Managed Services Provider to conduct quarterly business reviews and business check-ins to ensure service delivery meets SLAs.To stay informed on industry trends and evolving standard processes.To develop and implement local strategies and initiatives aligned with global Category strategy and local stakeholders, engaging global and regional suppliers, targeting to deliver savings in the region.To support activities for drafting, negotiating, and managing supplier contracts.Ability to travel both domestically and internationally – intermittent travel (

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