Resourcing Coordinator

Job title: Resourcing Coordinator

Reporting to: Resourcing Team Leader

Location: Romania

Type of employment: Permanent, Full Time

Experience: Entry Level

Global Lingo – Our Values

Global Lingo is a fast-growing professional Language Service Provider, with a global footprint featuring offices spanning the UK (Global HQ), Romania, Singapore, Australia, Guatemala and the USA. We are committed to be a caring, open and inclusive company – we are an ambitious business but with a family culture. We are agile and have a can-do attitude, which puts service and quality at the absolute forefront. At Global Lingo we are passionate individuals who love what we do. We believe in continuous learning, personal development and always strive to deliver excellent customer service.

Role Competences and Values

We seek an individual who is willing to learn about the industry, our processes and procedures and has excellent English communication skills, both written and spoken. Our department is very dynamic and requires a lot of fast changing scenarios, so we look for an individual who is willing to learn, is oriented towards results, flexible in mindset and attitude. The ideal candidate is a team player, organized, has good time management and is able to work under pressure and multitask. Once the training is completed, you are expected to be self-sufficient, work independently and have good judgment in solving issues and have good analytical skills. You must have the ability to manage your projects and stakeholders. We will teach you negotiating skills, but you should be comfortable with the process of negotiating daily.

If you are a dedicated professional, who is passionate about the localization industry, working with people and processes, Global Lingo is a fit for you

Education and Experience

This role does not require previous work experience, however a bachelor's degree is required, preferably in Languages, Business Management or Human Resources.

Success Criteria

As a Resourcing Coordinator you will fundamentally be appraised on your capacity to achieve assigned recruitment targets. You will correctly and timely onboard linguists/suppliers for each Global Lingo service and achieve the assigned pricing/market research campaigns.

You can maintain our linguists' database with high-accuracy and updated information, and have the ability to provide reliable reports, both internal and for stakeholders. You can properly manage resource-cost by negotiating buy-in prices within our standard budgets and achieve a high stakeholder satisfaction rate and supplier net promoter score per year.

Role Responsibilities

• Freelance linguist recruitment campaigns (urgent and proactive) for all Global Lingo services
• Supplier database management
• Successful negotiation of buy-in rates for all Global Lingo services
• Pricing/market research to aid Sales & Quotes departments in their activity
• Tender support and advice to our Sales & Quotes departments as per their requests
• Processing and sorting out the incoming requests in the department's shared Distribution Group
• Processing and sorting out the incoming linguist-complaints
• Supplier underperformance monitoring and adequate case resolution
• Preparation of individual weekly/monthly/ad-hoc departmental reports
• Preparation of any other work-progress reports, when necessary
• Providing guidance and technical support to freelancers during the on-boarding process as well as during the collaboration with Global Lingo
• Completion of any other department-specific tasks, as requested and instructed

Why Global Lingo

• Competitive compensation plan
• Implemented strategy for personal development plan
• Flexible working policy
• Constructive and consultative working environment
• Benefits plan

*Our benefits plan varies according to the country you are located in, so please reach out in case you have any questions.

Are you ready for a new challenge? Apply today