Lead/Senior Site Reliability Engineer

Description
Сisco is the worldwide leader in networking for the Internet that offers industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services.

The current project focuses on enhancing the observability platform to ensure high availability, performance, and visibility of services. The SRE Observability team is responsible for building and operating large-scale systems that support monitoring, alerting, and diagnostics across distributed environments.

Requirements

• 7+ years of experience in a Site Reliability Engineer (SRE) role or similar position.
• 5+ years experience designing, deploying, and operating mid to large-size distributed systems on VMs or bare metal machines running Linux.
• 2+ years of proven experience developing with languages like Ruby, Python, Go, Scala, or Bash.
• Experience with the following technologies (or similar): Elasticsearch Logstash Kibana (ELK) stack, Kafka, Prometheus/Thanos/Cortex, Graphite, Ansible, Terraform, Consul.
• Willingness to participate in a production on-call rotation.
• Understand the value of observability and can work with other teams to help them better monitor their services.
• Ability to learn fast and feel comfortable diving into unfamiliar code and systems to solve problems.
• Strong problem-solving mindset and interest of solving difficult problems in large distributed systems that deal with huge amounts of data.
• Ability to work in a highly autonomous team that is deeply focused on quality and customer experience.
• Proven experience in building out solutions based on software engineering best practices.
• Solid understanding of DevOps principles and proficiency.

Job responsibilities

As a Senior SRE Engineer focused on Observability, you will:

• Design, build, and scale observability infrastructure for large-scale distributed systems, ensuring performance, reliability, and scalability.
• Operate and maintain monitoring, logging, and tracing systems using tools like Prometheus, ELK stack, etc.
• Design and implement an alerting framework that enables engineering teams to create alerts using multiple data sources and flexible workflows.
• Build internal tooling, APIs, and dashboards to enable self-service observability across engineering teams.
• Automate infrastructure provisioning and observability workflows using Terraform, and related tooling.
• Stay up to date with observability trends and best practices, continuously identifying opportunities to enhance system insight and resilience.

What we offer

Culture of caring.
At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development.
We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work.
GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility.
We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way

High-trust organization.
We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.