Senior Site Reliability Engineer

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

We started out in 2015 as ING's software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.

𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things, and they love doing it in good company. Do you?

Your day to day

As a Senior Site Reliability Engineer, you combine software engineering with reliability engineering. You setup tooling, frameworks, and automation that improve platform reliability and reduce operational burden.

• Design and build scalable, reliable software solutions and roll out new resilience features;
• Setup internal tools and frameworks for observability, incident response, and automation;
• Optimize CI/CD pipelines and deployment patterns (VMs, containers, Kubernetes);
• Define and monitor Service Level Objectives (SLOs);
• Conduct Well-Architected Reviews and observability assessments;
• Improve incident response and post-mortem practices;
• Eliminate manual work (toil) through automation;
• Coach DevOps teams on SRE and software engineering best practices;
• Initiate SRE initiatives such as AI Ops, Chaos Engineering, cloud migrations, and Error Budgeting;
• Actively participate in Root Cause Analyses and follow up on improvement actions.
   

What you'll bring to the team:

You are an enthusiastic Software and/or Reliability Engineer with a focus on creating amazing solutions and frameworks. You have solid technical knowledge, and use that to formulate solutions, support and coach other engineers. You have a passion for highly resilient and reliable software and really hate repetitive manual tasks preventing you to do really cool stuff You are able to inspire squads to spread the SRE mind-set. You are enthusiastic about transferring your knowledge to others within your team, but also with all DevOps teams in the E&R Organization and the rest of ING. 

Background

• Bachelor's or Master's degree in Computer Science or a related field;
• 5+ years of experience in software engineering and/or SRE;
• Proficiency in modern programming/Scripting languages such as Python, Go, Ruby, Java, Bash or PowerShell;
• Experience with CI/CD tooling (Azure DevOps, OnePipeline);
• Deep knowledge of cloud-native architectures, Kubernetes, and container platforms (OpenShift, AKS);
• Experience with observability tools such as ELK, Prometheus, Kafka, Splunk;
• Understanding of ITSM processes and Agile ways of working;
• Solid understanding of service level objectives like Availability, MTTR, and MTBF;
• Good understanding of microservices architecture and high availability patterns;
• Proven experience as a Site Reliability Engineer or DevOps engineer;
• Strong analytical skills and a proactive mindset;
• Experience coaching and mentoring engineering teams;
• Excellent oral and written English skills.

The ideal candidate has:

• A Bachelor or Master's degree in computer science or related field;
• Experience coaching and training DevOps engineers on technical subjects;
• Understanding of the ING application risk journey.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).