Senior Brand Specialist, Account Management
2 weeks ago
As a Senior Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.
AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor's business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.
You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors which are complex in nature.
You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor's business with Amazon, root cause analysis of issues and opportunities affecting business.
Key job responsibilities
Establish long term partnerships with key vendor partners for the group of vendors handled.
Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans.
- Experience in vendor management
- Experience with Excel
- Advanced level of English and minimum B2 level Spanish, C1 preferred.
- Experience working with vendors or partners
- MBA, or Master's degree
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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