Customer Care Associate

19 hours ago

Bucharest, Bucureşti, Romania Opella Full time €20,000 - €25,000 per year

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.​

Our mission: to bring health in people's hands by making self-care as simple as it should be for over half a billion consumers worldwide.​

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers. ​

Headquartered in France, Opella is the proud maker of many of the world's most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.​

B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.​

Find out more about our mission to bring health in your hands at ​

About the Role

We are looking for a highly organized and detail-oriented Supply Chain & Logistics Coordinator to join Opella Healthcare Romania SRL. In this role, you will be instrumental in ensuring the timely and smooth flow of goods to our local and export customers. You'll manage stock reception, order processing, and logistics operations, while also contributing to regulatory and internal reporting activities. This is a pivotal role in supporting the company's public service obligations and overall supply chain excellence.

Your Responsibilities

  • Receive, process, and monitor customer and export orders using SAP

  • Manage stock receptions and issue related documentation (POs, delivery notes, UIT codes)

  • Coordinate with third-party logistics providers to ensure seamless warehouse and delivery operations

  • Generate regular stock, sales, and commercial movement reports for internal and regulatory use

  • Handle product returns, complaints, and packaging changes in collaboration with the Quality Department

  • Ensure accurate data entry and maintenance of customer and product records in SAP

  • Participate in system testing (UAT) and support logistics month-end closing activities

Your Profile

  • University degree in Supply Chain, Business, or a related field

  • Minimum 2 years of experience in logistics, supply chain, or order management

  • Strong proficiency in SAP and Microsoft Excel

  • Excellent organizational and communication skills

  • Familiarity with local regulatory reporting (Intrastat, environmental fund) is a plus

  • Strong attention to detail and ability to manage multiple tasks simultaneously

  • Fluency in Romanian and English, both written and spoken

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

  • Customer Care Jr Process Associate

    19 hours ago

    Bucharest, Bucureşti, Romania Smartedge Solutions Full time 20,000 - 25,000 per year

    Position:Customer Care Jr Process AssociateLocation:Bucharest RomaniaType: PermanentResponsibilities:· Handling of inbound and outbound calls to address various call types from customers.· Handling of incoming transactions (chat/email/social media) to address queries from various customers.· Handling technical queries including troubleshooting for client...

  • Customer Care Associate

    19 hours ago

    Bucharest, Bucureşti, Romania Opella Full time 18,000 - 25,000 per year

    Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.Our mission: to bring health in people's hands by making self-care as simple as it should be for over half a billion consumers worldwide.At the core of this mission is our 100+ loved brands, our...

  • Customer Care Associate

    2 weeks ago

    Bucharest, Bucureşti, Romania SonicWall Full time 20,000 - 25,000 per year

    SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall...

  • Customer Care

    4 days ago

    Bucharest, Bucureşti, Romania North Search Full time 15,000 - 30,000 per year

    Nort Search is a global talent consultancy that helps different clients to join the best talent. On this occasion, our client is a leading international organization within the life sciences and healthcare sector, currently expanding its operations and strengthening its commercial presence in Eastern Europe. We are seeking a Customer Care & Order...

  • Customer Care Assistant

    1 week ago

    Bucharest, Bucureşti, Romania PST Full time 8,400 - 14,400 per year

    We are seeking an experienced part time Customer Care Assistant to monitor our client tickets daily and assist with finalizing the backlog of tickets.Key ResponsibilitiesMonitor incoming customer tickets via email or ZEP dailyCustomer tickets have to be created in ZEP and adjusted according to our specificationsAssign the ticket to the respective product...

  • Customer Care Specialist

    6 days ago

    Bucharest, Bucureşti, Romania Ayvens Full time 15,000 - 25,000 per year

    At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Customer & Driver Services Team is looking for a new colleague as Customer Care Specialist , having permanent contract and the role description detailed below:Main responsibilities are :Answering...

  • Customer Care Jr Process Associate with Dutch

    19 hours ago

    Bucharest, Bucureşti, Romania Wipro Full time 20,000 - 25,000 per year

    Job description:Job DescriptionWe are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.As part of this project, your role as Customer Care will be to build and co-manage a strong relationship with our client's organization and perform...

  • Customer Care Jr Process Associate with French

    19 hours ago

    Bucharest, Bucureşti, Romania Wipro Full time 10,000 - 20,000 per year

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

  • Customer Care Jr. Process Associate with German

    19 hours ago

    Bucharest, Bucureşti, Romania Wipro Full time €15,000 - €30,000 per year

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

  • Customer Care Specialist

    19 hours ago

    Bucharest, Bucureşti, Romania Ayvens Full time €104,000 - €130,878 per year

    At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Customer & Driver Services Team is looking for a new colleague as Customer Care Specialist, having permanent contract and the role description detailed below:Answering phone calls from customers...