Change Management Coordinator

CHANGE MANAGEMENT COORDINATOR
WITH FRENCH
BUCHAREST
ENGIE GBS ROMANIA
One of the world's leading energy companies, ENGIE is present across the entire energy chain, in electricity and natural gas, from upstream to downstream. By placing responsible growth at the heart of its businesses (energy, energy services and the environment), its mission is to meet major challenges: meeting energy needs, ensuring security of supply, combating climate change, and optimizing the use of resources.

GBS is part of ENGIE, partnering with the support functions for the ENGIE's Business Units and Corporate. It currently has 7 Business Support functions: purchasing, consulting, finance, real estate and logistics, legal, human Resources, information systems. By 2025, GBS is ENGIE's "transition maker" for support function excellence. Amplifying ENGIE's net zero mission, we provide a competitive edge through efficient operations, strategic resource allocation, and pioneering in culture and technology.

At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience, take on exciting challenges, and shape the path that suits you. Join us and be part of the adventure of our century

What you will do:
ENGIE IT's transversal team oversees the coordination and standardization of ITIL processes across all departments. As part of our internal growth strategy, we are recruiting a Change Management Coordinator to take operational responsibility for the Change Management process.

Previously handled externally, this role is now being internalized within our Romanian branch to strengthen team ownership, ensure process continuity, and build long-term engagement.

Responsibilities:

• Organize and lead Change Advisory Boards (CAB) for critical changes.
• Independently assess and validate lower-impact changes.
• Verify compliance and completeness of change requests.
• Support contributors in performing impact and risk analyses.
• Clearly articulate change scope and business implications for all stakeholders.
• Serve as the operational point of contact for the Change Management process.
• Promote best practices across internal teams, partners, and service providers.
• Act as a liaison between operational teams and Business Process Owners (BPO) / Managers (BPM).
• Lead awareness sessions and training related to process updates and ITSM tooling.
• Organize and facilitate Post Implementation Review (PIR) sessions.
• Consolidate feedback and help identify lessons learned from impactful changes.
• Review and close eligible change records.
• Coordinate technical contributors to investigate incidents related to changes.
• Proactively identify and recommend process improvements.
• Update or develop workflows to align with business needs.
• Maintain and enhance the change request catalog.
• Contribute to knowledge sharing and documentation efforts.
• Participate in the weekly Operations Committee (COMOP) and represent Change Management.
• Prepare and present activity reports to ENGIE IT management, in French and/or English.
• Provide strategic insights into change-related performance and process health.

Desired education, expertise, and skills:

• Proactive and autonomous
• Strong attention to detail
• Ability to manage stress in high-impact situations
• Analytical mindset with concise writing and summarizing capabilities
• Collaborative team player, including across functional and hierarchical boundaries
• Ability to simplify complex information for a broad audience
• Comfortable engaging with technical, functional, and management stakeholders
• Fluent in French and English, both spoken and written

Benefits:

• Private health insurance for you and your family;
• Opportunities for ongoing personal and professional development;
• Meal tickets;
• Work-life balance;
• Annual extended holiday entitlement, depending on the length of employment.

Only candidates selected for interviews will be contacted.
If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice:

ENGIE is an Equal Opportunity Employer. Our commitment is unwavering: we do not discriminate based on race, color, age, sex, religion or religious creed, national origin, marital status, gender expression, genetic information, sexual orientation, ancestry, mental or physical disability, military or veteran status, or any other characteristic protected by law.

GBU: GBS

Divizie: GBS Europe - Romania

Companie: ENGIE GBS ROMANIA SRL.

Experiență profesională: Experimentat (3-15 ani experiență)

Nivel studii: Diplomă de Licență