Senior Technology Consultant

We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Summary
Within the Customer Services and Delivery (CS&D) board area, the mission of the Enterprise Cloud Services (ECS) organization is to run and operate SAP's private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by Hyper-Scalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). ECS delivered services include backups, patching, provisioning and upgrades, restore and disaster recovery, infrastructure monitoring and event detection. Services are delivered from all regions (EMEA/AMER/APJ) having a strong international focus and cultural diversity.As part of ECS Delivery, the Application Technical Area is supporting our operational teams to reduce outages and operational effort as well as to increase customer satisfaction. The team is the interface to product support and product engineering for various SAP and non-SAP solutions and driving projects such as improving monitoring and tool integration, Admin Access Management, providing guidance on release strategy, extending knowledge transfer into distributed operations teams as well as running various inhouse tools.

The Role
As a Senior Technology Consultant, you will analyze customer's business requirements or technical problem statements and act as a technical advisor and problem solver to clients and our internal stakeholders.This includes different technical tasks (hands-on execution based on tickets and advisory) out of the following areas: technical configuration & integration of SAP software, release upgrades, application lifecycle management as well as day to day operations and maintenance of technical SAP landscapes.In addition, you will also work on changing our system setup/configuration guidelines, validating new application, designing work instructions or drive automation initiatives. You will also focus on designing and conducting knowledge transfer to the global Operations community and create technical documentation, incl. technical operational concepts, process flows and guidelines.

What You Bring

• 8+ years' experience in SAP NetWeaver administration (ABAP and Java Basis)
• Good hands-on basis experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Cloud Connector (SAP NetWeaver certification highly beneficial
• Experience in at least one non-NetWeaver technology: BOBJ, SAP Convergent Charging/Mediation, OpenText, etc
• Good technical knowledge/experience in the area of technical FIORI enablement, SSO, SSL and integration technologies
• Good background in software architecture and cloud technology
• Experience with SAP HANA 2.0 and HANA XSA is an advantageStrong capabilities in technical documentation
• Experience in ITIL and IT Service Management processes
• Fluent in English (written & spoken)
• Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management
• You should have very good analytical and solution-oriented thinking as well as very good communication, presentation and networking skills.
• Working effectively in international and virtual teams should be something you are used to do.

#SAPECSCareers
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .