Customer Support Representative with Italian and English

6 days ago

Bucharest, Bucureşti, Romania HRS Deutschland GmbH Full time 20,000 - 25,000 per year

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

For one of our clients, a leading media company dedicated to innovation, quality, and sustainability, we are looking for a Customer Support Representative with Italian and English. Their culture is built on collaboration and continuous improvement. They prioritize customer satisfaction and environmental responsibility, fostering a dynamic and inclusive work environment where creativity thrives and excellence is the standard.

Main responsibilities:

  • Handle customer inquiries and requests via phone, email and chat;
  • Follow up with customers to ensure their issues are fully resolved;
  • Maintain up-to-date knowledge of company products, services, and policies;
  • Collaborate with different departments.

The client offers:

  • Good social benefits package;
  • Flexible working hours;
  • Excellent career development opportunities;
  • Team building events.

Job requirements:

  • Fluent level of Italian and English (C1);
  • Excellent soft and organizational skills;
  • Previous experience in the BPO field is a plus.
  • Apply and you will get the full broad information about your possibilities with HRS International

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Job Type: Full-time

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