Content Engagement Assistant

Purpose of Position

The Partner Success team is responsible for driving publisher activation and ensuring ongoing satisfaction across the Awin network. As a Content Assistant within the Partner Engagement team, your work will directly support our mission to deliver an exceptional partner experience.

This role focuses on enhancing the publisher journey by helping to create, maintain, and optimise content that empowers partners to succeed with Awin. You will provide creative, administrative, and operational support to senior members of the Content Engagement function, contributing across various content channels.

Your efforts will help ensure that our partners have access to the right knowledge and resources to onboard efficiently, resolve issues independently, and grow their performance within the Awin ecosystem.

Key Tasks

• Assist in creating content for Awin's Knowledge Base, email communications, instructional videos, and other channels.
• Collaborate with internal teams (Support, Product, Marketing) to gather input and ensure content accuracy.
• Perform content audits to keep articles up-to-date and identify outdated information or underperforming articles.
• Support the localization of content for international audiences.
• Manage the content calendar, including scheduling and day-to-day content publishing tasks.
• Support monthly or quarterly content reporting by collecting basic metrics or summaries.
  

Skills & Expertise

• You possess native-level fluency in English, both written and verbal, with the ability to communicate clearly and professionally. Proficiency in additional European languages is an asset.
• You demonstrate a high level of accuracy and consistency in your work, with an eye for design aesthetics and visual clarity. Experience in graphic or visual design is considered a plus.
• You are confident using Microsoft Office applications (e.g. Word, Excel, PowerPoint) and can quickly adapt to new tools. Familiarity with Salesforce or similar CRM platforms is an advantage.
• You take initiative and actively seek opportunities to contribute. You're comfortable asking questions, collaborating with more senior team members, and stepping in where support is needed.
• You can work independently, managing your time effectively, and thrive in a team environment, contributing to shared goals and cross-functional collaboration.

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches.
• Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member.
• Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working location
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual 'Life @ Awin' hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

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