SSC Order Management Specialist

We are looking for a dynamic colleague who shares our passion for technology and cares for our planet. In return we offer great opportunities to grow yourself in a truly global enterprise where respect, value creation, collaboration, integrity, taking care of each other, and gratitude is highly valued.As an Order Management Specialist, you will have the following responsibilities:

• Control, confirmation, and expedition of received customer orders, in line with order planning and standards, for timely delivery of Yokogawa products, services and projects.
• Ensuring a correct handling of customer orders in line with specific requirements of the customer, guaranteeing (external and internal) customer satisfaction, following different local legal requirements and multiple entities regulations and processes.
• Enter orders into the ERP system (SAP) in line with the details of the received customer orders, ensure up-to-date data availability for departments (e. g. production, logistics and sales) and maintain order tracking.
• Prepare for purchase requisitions, expedite purchase orders in line with customer orders, to fulfill agreed customer requirements.
• Arrange/coordinate daily customer order (outbound) shipments, in line with promised delivery times, ensuring "just-in-time" delivery of Yokogawa products and third-party material.
• Develop and maintain internal and external customer relations resulting in an optimal collaboration for all parties, with all Yokogawa operating companies.
• Create, collaborate, and work on setting and improving the optimal processes, flows and procedures. Support standardization for order management processes.
• Define and monitor quantitative and qualitative process metrics to create and maintain internal and external customer satisfaction leading to optimal efficiency.

And you respond to these requirements:

• You are a highly motivated and flexible person who is willing to work in an international oriented company.
• Respect, collaboration, and integrity are important values to you.
• Open minded, adaptable, with a positive attitude and eager to learn and develop.
• Customer and results oriented with good communication skills.
• Preferably over 3 years of working experience. Experience in a similar role represents an advantage.
• Ability to coordinate standard logistic process in line with company management standards.
• Capacity to contribute to standardization of work routines, practices, and procedures.
• Ability to understand cultural differences and to efficiently collaborate with multiple cultural environments.
• Good knowledge of MS Office applications.
• Experience in SAP would be an advantage.
• Fluent in English.

What we promise to offer:

• Freedom to do your job and autonomy is important to us.
• Exciting challenges within a mature organization that demands a high degree of individual responsibility and promotes initiatives.
• A fun working atmosphere with various opportunities to work with awesome colleagues all over the world.
• Innovative and advanced high-technology products and services.
• Excellent career opportunities within an international environment.
• Interesting benefits: medical services subscription, meal tickets, work-from-home allowance, holiday bonus, transport allowance, 26 leave days/ year, etc.

Not just a job, but a career

Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. 

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Diverse, Equitable & Inclusive culture

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture.  We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.  We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process

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