Senior Program Manager, Artifact Lifecycle, Trustworthy Shopping Experience

Are you passionate about using AI technology to solve complex global challenges? Join us in revolutionizing how product compliance and safety is managed at scale through innovative applications of machine learning and automation.

About the Role: We're seeking a Senior Risk Manager to join the Artifact Lifecycle team, where you'll be at the forefront of developing AI-powered solutions that transform how product compliance is managed across global Amazon stores. This role combines strategic thinking with hands-on involvement in building next-generation compliance solutions using advanced technologies like Large Language Models, computer vision, and intelligent automation systems.

Impact: You'll be instrumental in building next-generation compliance systems that leverage AI to transform how businesses manage product compliance globally. Your work will directly impact the efficiency and effectiveness of compliance processes while helping to ensure product safety and regulatory adherence across international markets.
Join us in building the future of automated compliance management using AI technology

Key job responsibilities

• Defining strategies and owning the delivery of multiple projects, taking ownership to monitor their progress against key milestones

• Leveraging a combination of data analysis skills, critical thinking and collaboration to clarify highly ambiguous problems and present tangible solution in an easy to understand format for leadership teams

• Partnering closely with various Tech, Applied Science, Product teams, to define and lead the integration of novel tech and science solutions leveraging AI

• Develop scalable mechanisms to report regular updates on projects within your ownership to key stakeholders, to ensure alignment is maintained across various worldwide teams

• Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates

• Create and monitor business metrics reporting to track compliance and process effectiveness

A day in the life

• Plan and prioritize tasks to advance ongoing projects

• Reach out to compliance and legal teams to understand regulatory requirements and translate them into business requirements

• Work closely with policy, product, and tech teams to implement necessary changes

• Contribute to a positive team atmosphere through open communication and support

- Bachelor's degree or equivalent
- Experience in compliance, audit or risk management
- Knowledge of Microsoft Office products and applications at an advanced level
- Extensive experience managing medium to high complexity cross-functional programs, including multiple groups of stakeholders and in an international environment.
- Experience working with Product teams to implement scalable technical solutions.
- Excellent communication skills (both oral and written), ability to simplify complex topics for broad audiences.
- Extremely comfortable with ambiguity and comfortable on taking the lead to problem solve
- Ability to design processes that start with the customer and work backward.
- Experience with root cause analysis and process design.
- Strong delivery record.

- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

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