French-speaking Customer Support Representative

2 weeks ago

Bucharest, Bucureşti, Romania Cross Border Talents Full time €2,000 - €3,000 per year

Position: French-speaking Customer Support Representative
Location: Bucharest, Romania
Employment Type: Full-time, On-site
Industry: BPO (Business Process Outsourcing)

Are you fluent in French and passionate about providing top-tier customer service?
Join a leading BPO company in Bucharest and become part of an energetic, international team delivering high-quality support to clients across various industries.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, and chat in French

  • Provide accurate information regarding products, services, and policies

  • Resolve customer concerns efficiently while maintaining a professional tone

  • Escalate complex issues to the appropriate department when necessary

  • Ensure customer satisfaction and adhere to service-level agreements

Ideal Candidate:

  • Fluency in French (C1+) and English (B2+)

  • Excellent written and verbal communication skills

  • Customer-oriented mindset and strong problem-solving abilities

  • Previous experience in customer service is a plus

  • EU citizenship or valid work authorization for Romania is required

What's Offered:

  • Competitive monthly salary

  • Performance bonuses and incentives

  • Private health insurance

  • Full training provided

  • Relocation support (if applicable)

  • Modern office facilities and a collaborative team environment

Want to grow your career while living in one of Eastern Europe's most dynamic cities?
Apply today, and our recruitment team will reach out to schedule an introductory call.

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