Inside Sales Representative with French

Wipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.

Project description:

We are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as a Senior Inside Sales Support Specialist will be to build and co-manage a strong relationship with our client's organization and perform based on defined SLA and KPIs.

Key Responsibilities:

• Sell product bundles at pre negotiated rates to pharmacies.
• Train customers on our product portfolio to ensure our products are recommended and placed with patients.
• Leverage marketing budgets to negotiate and close sales with pharmacies.
• Developing existing / new accounts through outbound calls, & answering inbound calls, in accordance with country specific processes which are provided by Client in writing and in advance.
• Documenting all sales interactions in Salesforce.
• Participating in remote sales team meetings and interacting periodically with country-based colleagues to ensure collaboration and alignment.
• Dedicated Outbound & Inbound sales phone call handling with Customer' Clients– pharmacies.

Required Skills and Experience:

• Advanced level of English (speaking + writing)
• Advanced level of French (speaking + writing)
• Availability to work on night shifts
• Minimum 2+ years of relevant experience
• Bachelor's Degree
• Problem-solving: Ability to address customer concerns and find solutions.
• Negotiation: Strong negotiation skills to secure favorable deals.
• Sales Acumen: Understanding of sales strategies and techniques.
• Behavioral Skills:
• Highly self-motivated to deliver superior customer experience
• High energy level and personal resilience
• Integrity and desire to comply with all legal and moral standards
• Service and quality oriented

Location:

• Bucharest, Romania – Hybrid: 2 days / week at the office
• Schedule on the shifts for Canada: Monday-Friday (2 shifts); 14:00 PM- 23:00 PM / 19:00 PM - 04:00 AM (1 hour break)
• Schedule on regular shifts: 11:00 AM - 20:00 PM (1 hour lunch break)

Benefits:

• Attractive compensation package with a diverse set of social benefits (Private Pension Plan (Monthly Benefit budget, Medical insurance, Life insurance, Christmas bonus etc)
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment
• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc
• Child Birth Allowance
• Sport events sponsorship for employees
• Complex Record & recognition scheme ( both non-monetary and monetary options)
• Monthly subscription @ Bookster -the first modern library for companies in Romania
• Employee Referral Program with attractive incentive schemes
• Extra annual leave days depending on the total length of working experience at Wipro
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects

This position offers a chance to be part of a forward-thinking company that values innovation and a progressive approach to technology. Interested candidates are encouraged to apply and join the team where they can make a significant impact.

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.