InTune and Exchange Service Manager

Start Date:
November.2025

Workload:
Full-time

Location: Romania

Working mode: remote

Experience Level : Mid-Senior Level

Type of contract:
Employment / Freelancing

Language: must-have
German and English

We're a young and ambitious IT company with a simple mission:
to build technology that makes a difference
— and to make sure
our people grow while doing it
.

We reward performance with
real recognition, clear career growth, and financial appreciation
for every milestone you reach. If you're passionate about IT technologies, love problem-solving, and want to see your work truly valued, you'll fit right in.

Your Role:

You will be the bridge between talent and opportunity. As our
HR Recruiter
, you'll identify high-potential candidates, design effective hiring workflows, and ensure that every new team member feels the company's energy, ambition, and commitment to professional and financial recognition.

We are looking for a
driven and creative HR Recruiter
who will play a key role in shaping the future of our team. You'll help us find top talent, establish smooth and modern recruitment processes using
Zoho Recruit
, and build a culture where people feel valued and inspired to grow.

Key responsibilities:

·      Provide L3 support for clients regarding Intune and Exchange-related issues.

·      Maintain Intune policies and devices in line with evolving technologies.

·      Manage and oversee both on-premises and online Exchange environments.

·      Collaborate with stakeholders to understand business requirements and implement appropriate solutions.

·      Develop and maintain documentation for configurations, processes, and procedures.

·      Provide technical support and guidance to end-users and IT staff.

·      Stay updated on the latest developments and best practices in Exchange and Intune.

·      Will be the technical SPOC interacting with the client and also with L1.5 teams and COE teams

·      Will be first escalation level for resolving operational incidents (OnCall support is required on a rotation plan)

Leadership

·      Is able to give guidance to internal and external team members

·      Acting as functional and technical lead in her/his area of competence

·      Functional management of team members in his/her area of competence

·      Is able to define Standard operation procedures in alignment with client to improve operational statbility

Skill Requirements:

·      Expert knowledge of device enrollment, profile, and policy configuration in Intune.

·      Expertise in application management and related policies in Intune.

·      Proficiency in security policies such as conditional access and device compliance checks based on organizational policies.

·      Comprehensive knowledge of Exchange on-premises and online administration and maintenance.

·      Expertise in Exchange hybrid setup, migrations, disaster recovery setup, high availability, security, and compliance.

·      In-depth understanding of mailbox, storage, mail flow, policies, and other Exchange components.

·      Excellent troubleshooting skills to support end-users and IT staff.

·      Knowledge of device health monitoring and generating device and application usage reports.

·      Strong collaboration skills to work with the team, other IT teams, and clients to address business requirements.

·      Ability to maintain documentation for configurations and processes.

Must have
:
fluent German
( minimum C1 level ) and
fluent English
( minimum C1 level )

Qualifications

·      Strong knowledge of Microsoft Intune, Exchange Onprem and Online

·      Excellent troubleshooting and problem-solving skills.

·      Ability to work independently and as part of a team.

·      Strong communication and interpersonal skills.

·      Relevant certifications.