
Front Office/ Asisstant Manager
19 hours ago
I am looking for a Front Office/ Assistant Manager for a publishing house located in Oradea.
Requirements
Strong communication and customer relationship skills.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Highly organized, detail-oriented, and capable of handling multiple tasks simultaneously.
Previous experience in customer care, sales support, back office, or administration is an
advantage.
Familiarity with invoicing, inventory systems, or e-commerce platforms is a plus.
Proactive, reliable, and eager to grow into broader responsibilities
Key Responsibilities:
Maintain excellent communication and relationships with customers (via phone, email, messages).
Provide product presentations, explain campaigns, handle customer orders, payments, and issue
resolution.
Manage new customer account opening requests.
Provides samples, catalogs, and promotional materials for clients.
Coordinate shipments of catalogs, samples, and products with couriers.
Ensure professional representation of the company in customer interactions (front-line support).
Draft contracts, annexes, offers, and promotions (product listings, prices, listing dates, special
offers).
Process and confirm customer orders in the CRM system, ensuring accuracy and timely delivery.
Draft meeting minutes and goods reception reports (e.g., missing, damaged, or extra items) and
follow up.
Prepare monthly accounting files and deliver to the accounting department.
Generate sales reports and provide insights to management.
Manage the online store operations:
o Upload new products and technical sheets.
o Update prices and special offers.
o Confirm online orders and ensure timely follow-up with clients.
Handle invoicing and inventory management (incoming and outgoing goods).
Provide administrative and operational support to management as required.
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