
Sales Development Executive
2 weeks ago
We are seeking a proactive and an energized Sales Development Executive to join our SMB team in Romania. This role is responsible for ensuring a seamless experience for clients by supporting both the delivery process and sales operations. The ideal candidate will act as a key liaison between clients, sales teams, and logistics, ensuring timely deliveries, accurate order processing, and exceptional customer service.
RESPONSIBILITIES:
- Own the end-to-end sales development process (pre/post sales)
- Serve as the primary point of contact for client inquiries related to orders, deliveries, and product availability.
- Resolve delivery issues, delays, or complaints with a customer-first mindset.
- Analyze and interpret sales data NielsenIQ portfolio data
- Deliver final reports and presentations (category analysis) building a story and recommendations
- Assist the sales team with quote preparation, and client follow-ups.
- Contact leads to set up appointments for senior members of the sales team
- Make outbound calls/emails and call on marketing-generated inbound leads
- Support invoicing and billing processes in collaboration with the finance team.
QUALIFICATIONS:
- Preferably 2 years of experience and proven sales results (Preferably in Market Research/ Sales/ Marketing/Trade Marketing) - Related industries include: Consumer Packaged Goods, Consultative Sales, B2B
- Native Romanian good client service skills and ability to communicate and write effectively in English
- The ideal candidate is competitive, energetic, passionate, and aggressive in their pursuit of excellence
- Proven experience in customer service or sales support
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office, PowerPoints (e.g., MSD)
- Ability to work independently and collaboratively in a fast-paced environment
WE OFFER:
- Work in an international, multicultural environment
- Private medical coverage
- Hybrid working module
- Meal Tickets / monthly
- Easter and Christmas vouchers/tickets
- Mentoring - Mentee Program
- Volunteer time off (global volunteer day)
- Internal Recognition Program
- Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
- Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.
#LI-DAK
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