Chapter Lead

• REQ
• 26/08/2025
• IT Engineering
• Boekarest, Roemenië
• ING Hubs

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of - , , .

We started out in 2015 as ING's software development hub, then steadily epanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and : - .

, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a fleible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

The role of the Business Intelligence Chapter Lead is to manage and coach the BI Engineers team working for different squads, delivering strategic and regulatory initiatives within the Non-Financial Risk and Compliance area, but also act as a contributor to the success of the project in his/her squads.

A Chapter is a collection of squad members with the same specific epertise or competence. In this position, you will work with the Product Owners and Product Leads within NFR and Compliance, but also other POs and Chapter Leads.

Together with them and your team, you will have an eye on the long-term perspective and share a collective responsibility to improve ING's performance by organizing the way of working but also personal development, epertise and craftsmanship of the team members in your chapter.

You are also epected to keep an eye on the possibilities to connect with different areas of epertise within Tech RO, in order to bring value for our stakeholders.

It is epected that this will take around 40% of your time. For the remaining 60% of your time, you will work as a proficient engineer and squad member towards achieving your squad's purpose.

Your day to day

Even if you'll start your day from the comfort of your home or drink your morning coffee in our office's garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

• Articulate the product vision while capturing input from the stakeholders;
  Provide continuos coaching and mentoring by clarifying job responsibilities, setting performance e- pectations through the establishment of goals and job competencies, identifying skill gaps, creating development plans and evaluating performance;
• People Management of highly talented Business Intelligence Engineers, located in Romania;
• Contribute to strategy and lifecycle management of reporting implementation;
• Identify gaps with your team and drive improvements initiatives;
  Showing others in your team you trust their judgment, sometimes even showing you know they have more e- pertise than you do, and that you're comfortable with that;
• Help the team to improve performance by learning from mistakes and find ways to bring lessons learned by other teams to your chapter;
• Empower people to use feedback as a powerful mechanism that drives progress in the organization;
• Assess the efficiency of end-to-end operational processes by identifying and mitigating risks;
• Collaborate closely with an international team made of IT Area Leads, Chapter Leads, Product Owners, Agile Coaches, Business Analysts, Architects, ETL DevOps engineers and Infrastructure Specialists;
• Safeguard usage of Agile - Scrum principles in day-to-day work of the team;
• Up to date with the latest industry standards and trends in the area of Data Management and Business Intelligence;
• Report on the progress and communicate the dependencies and impediments to stakeholders.

What you'll bring to the team

• Eperience:
• People Manager of a development team;
• Strong technical background on data and reporting;
• With Agile – Scrum methodology;
  You have a minimum of 5+ years of working e- perience in IT Business Intelligence area;
• In Banking industry is considered a plus.
• Tech stack/ knowledge:
• Mandatory: IBM Cognos Analytics or other BI tool, Oracle database, Data Lake and Big Data concepts, database concepts, data modelling, database design, data analysis, reporting and performance tunning;
• Nice to have:Phyton, ETL.
• Soft skills:
• You have strong communication, presentation, networking and influencing skills.
• You are a self-starter with a good ability to learn new content quickly and transfer it.
• Consulting mindset including an ability to think about Data Management in a way that is abstracted from how business functions currently operate.
• You share and adhere to the ING values of honesty, prudence and responsibility.
• You actively seek help and feedback but are also not afraid to give feedback.
• You are comfortable to work in an ever-changing environment and can inspire others to apply problem solving solutions when dealing with challenges.
• You are an energetic & approachable professional.

• You focus on delivery through collaboration, ability to bring people together to work towards the same purpose.

• Foreign languages: English (advanced);

• Education: Bachelor's Degree (or higher) in an IT related field.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

Your place of work

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Anamaria Spiridon

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.