Chapter Lead IT Business Analyst

• REQ
• 18/11/2025
• IT Engineering
• Boekarest, Roemenië
• ING Bank

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We epress this in our global tagline, "do your thing". Perhaps more than in any other large company, we etend our belief in the power of autonomy to our own people. But there's a catch. In return for great freedom, we epect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us

Mission

As Chapter Lead you ensure that the strategy for implementing solutions for our internal and client facing applications using the latest architectural trends is consistently applied across IT Finance squads. You are an ambassador of this strategy to your direct reports, Product Owners and Tribe Leads, through frequent interaction and alignment.

Together with your team, you will work on multiple and various projects in the area (local and global road mapping) with the scope to implement the Finance strategy of the tribe.

With your solid understanding of the services delivered to the Finance Organization and people leadership skills, you are overall responsible for the performance and health of your chapter. You have a deep understanding of the activities to be performed by the members of your chapter and the set of skills needed. You can perform chapter tasks and you set the people development path within the chapter to develop the required set of skills.

As a IT Chapter Lead, you will play a key role in fostering an automation first mindset, increasing the technical knowledge of the chapter members. Our environment inspires you to innovate and our Agile way of working empowers you to achieve set goals while also enhancing your technical skills.

Your day to day

• You hierarchically oversee a chapter of 8 engineers divided into two squads: Finance Forward and Finance Safe, including 'people management;
• Managing relationships with all partners in and outside ING, IT applications related to the Finance business, promoting collaborative relationships with all these partners, in order to use and validate constant business needs of customers, partners, and the teams he/she leads;
• Hands on tasks related to manual and automated activities for ongoing projects;
• Human resources management needed in the team: take charge of recruiting, hiring, training and promoting an organizational culture based on continuous learning and sharing of knowledge within the team and outside it;
• Ensure that the team has the necessary resources (people, technical knowledge, product knowledge and business processes, technical tools needed, etc.) to achieve their objectives;
• Evaluate the performances of individuals and of the team. Is responsible for defining and evaluation scheme and the goals of the team members and to take immediate corrective measures when and if needed;
• Establish career plans for employees and contribute to their development, identify employees with high potential;
• Anticipate the business areas that can and must be improved, propose and implement action plans and procedures appropriate qualitative terms and conditions agreed in advance;
• Provide technical consulting to team members and partners of the bank, has an open attitude to debate and implement new and more efficient ways of working;
  Manage relationships with all e- ternal consultants involved in the bank's IT projects, is responsible for defining the requirements for tracking them and they deliver according to the agreed technical specifications and time in advance.

What you bring to the team

• Good understanding of interdependencies within organization;
• Empowering people management style; Inspiring and energizing when talking to colleagues;
• Mindset of continuous improvement of the service and way of working; E2E approach;
• Curiosity to always look out for innovation opportunities;
• Organized person, focused, able to work under pressure responding to urgent requests calmly and effectively and capable to meet certain deadlines;
• Good organizational skills and commitment;
• Strong analytical skills, ability to discover requirements underlying feature requests, recommend alternative technical and business approaches;
• Understanding of architecture and design across several systems;
  E- perience with MS SQL (SSIS, SSRS, SSAS), PowerBI and/ or other Reporting & BI tools;
• Knowledge of one or more databases including but not limited to: Oracle, SQL Server;
• Incident management and ITIL principles knowledge;
• Software Development Life Cycle principles knowledge;
• Knowledge of ING's products and business processes;
• Good understanding of Agile Methodology;
• Good command of English.

What we offer

• Impactful work in a fun and collaborative environment
  Open-concept offices designed for both team work and rela- ation
• Corporate events and social gatherings
  Hybrid way of working with fle- ible working schedule and short week options
• Monthly budget on Benefit platform
  Etra annual leave days depending on the total length of working e- perience
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments
  Conte- t to make an impact through Sustainability and Corporate Social Responsibility projects.

Your place of work

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ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.